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| Fault Codes |
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| Code | Description and Remedy |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because lock folder deletion was not successful on the FTP server after |
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| connection. |
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| Take one of the following actions: |
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| • Check the access privilege to the FTP server. |
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| • If any lock directory (.LCK) exists in the forwarding destination, delete it |
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| manually, and then retry executing the job. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because folder deletion was not successful on the FTP server after connection. |
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| Check the access privilege to the FTP server. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the data could not be written in the FTP server after connection. |
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| Check if enough space is available in the save location. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the data could not be read from the FTP server after connection. |
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| Check the access privilege to the FTP server. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the file could not be saved in the FTP server; [File Name Conflict] may |
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| be set to [Do Not Save]. |
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| Set [File Name Conflict] to any item other than [Do Not Save]. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because the filing policy was invalid. |
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| When [File Name Conflict] is set to [Rename New File], make sure the file |
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| format is not |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because access to the NEXTNAME.DAT file was not successful after |
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| connection to the FTP server. |
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| When [File Name Conflict] is set to [Rename New File], check if the |
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| NEXTNAME.DAT file is correct. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
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| because an internal error occurred after connection to the FTP server. |
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| Try again. If the problem persists, contact the Xerox Welcome Center. |
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| The machine failed to transfer data via FTP using the Scan to PC service | |
| because a network error occurred. | |
| Try again. If the problem persists, contact the Xerox Welcome Center. | |
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| The file transfer via FTP using the Scan to PC service was cancelled after | |
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| connection to the FTP server, because the same file or folder name existed on |
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| the FTP server. |
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| Make sure that the multiple machines are not accessing the same folder on the |
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| server, and then try again. If the problem persists, contact the Xerox Welcome |
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| Center. |
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| The size of one | |
| [Maximum Data Size per | |
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| 1. Lower the scan resolution for the |
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| 2. Lower the image magnification for the |
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| 3. Increase the value in [Maximum Data Size per |
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| The job was suspended because the number of the digits for the Security Print | |
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| or Charge Print passcode set on the print driver was less than the value |
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| specified in [Min. Passcode Length for Stored Job] on the machine. |
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| On the print driver, set the passcode string equal to or longer than the value |
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| specified in [Min. Passcode Length for Stored Job]. |
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