15 Problem Solving
Code | Description and Remedy |
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The Booklet Creation feature does not support the paper size specified. Select a | |
| paper size supported by the Booklet Creation feature. |
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The specified paper size is not appropriate. Make sure that the combination of | |
| the document and paper sizes is feasible for the Booklet Creation feature. |
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The Booklet Creation feature does not support the paper tray specified. Select a | |
| paper tray supported by the Booklet Creation feature. |
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Unable to enter the downloading mode. | |
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The product ID in the downloaded data is invalid. Try downloading again. | |
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The downloaded files are not supported. Download files available for the model | |
| of your machine. |
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An error occurred to the data being downloaded. Check if the connection | |
| between the external device and the machine is secured, and try executing the |
| operation again. |
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An XPJL error occurred while downloading. Try executing the job again. Contact | |
| the Xerox Welcome Center if the problem persists. |
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Received a PDF file containing unsupported functions. Use a print driver to print | |
| the file. |
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An error occurred while annotation image data was being processed due to | |
| insufficient memory. Take one of the following actions: |
| • Increase the annotation image size. |
| • Reduce the number of the images in [Page Layout] > [Repeat Image]. |
| • Contact the Xerox Welcome Center if the problem persists. |
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Unable to print due to insufficient hard disk space. Reduce the number of pages | |
| in print data, for instance by dividing the print data, or by printing one copy at a |
| time when making multiple copies. |
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The printer language received from a print driver is not supported on the | |
| machine. Use the machine’s print driver. If the problem persists, contact the |
| Xerox Welcome Center. |
| Or, the printer language received for the Internet Fax job is not supported on the |
| machine. Request the sender to send the document with a printer language |
| supported by the machine. |
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Printing banner sheets was cancelled. Enter the System Administration mode | |
| on the touch screen. Press the <Machine Status> button, and select the [Tools] |
| tab on the [Machine Status] screen. From [System Settings] > [Print Service |
| Settings] > [Other Settings], select [Banner Sheet] and set [Start Sheet], and |
| also select [Banner Sheet Tray] and set [Tray 1]. |
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During the PDF Bridge processing, a syntax error, undefined command use, a | |
| parameter error, PDF file corruption, or a PDF decomposer internal error |
| occurred. Or, when the PDF Direct Print mode is set to PostScript (1), an |
| insufficient memory error occurred. Print using the print driver from Acrobat |
| Reader, or increase the PostScript memory. |
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An error occurred due to insufficient memory. Change the print mode to a higher | |
| speed mode. If the problem persists, add memory. |
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The entered password is invalid for the PDF file. Set the correct password on | |
| ContentsBridge. |
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A print error occurred. The PDF file is print protected. Use Adobe Reader to | |
| cancel the print protection. |
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