Lucent Technologies Release 6 manual 555-230-114

DEFINITY Enterprise Communications Server Release 6	Issue 5
Installation and Test for Multi-Carrier Cabinets 555-230-112	May 1998
E References
Application-Specific Documents	Page E-7

DEFINITY ECS Release 6 — CallVisor ASAI DEFINITY LAN Gateway over

MAP-D Installation, Administration, and Maintenance of, Issue 1,

555-230-114

Provides procedures for installation, administration, and maintenance of the CallVisor Adjunct/Switch Application Interface (ASAI) Ethernet application over the DEFINITY LAN Gateway and is intended for system administrators, telecommunications managers, Management Information System (MIS) managers, LAN managers, and Lucent personnel. The ASAI-Ethernet application provides ASAI functionality using 10Base-T Ethernet rather than BRI as a transport media.

DEFINITY ECS Release 6 — CallVisor ASAI PC LAN over MAP-D Installation,

Administration, and Maintenance of, Issue 1, 555-230-113

Provides procedures for installation, administration, and maintenance of the CallVisor Adjunct/Switch Application Interface (ASAI) Ethernet application over the PC LAN and is intended for system administrators, telecommunications managers, Management Information System (MIS) managers, LAN managers, and Lucent personnel. The ASAI-Ethernet application provides ASAI functionality using 10Base-T Ethernet rather than BRI as a transport media.

DEFINITY ECS Release 6 — Call Visor ASAI Overview, Issue 2, 555-230-225

Provides a general description of Call Visor ASAI.

This document is available in the following languages: English, German (DE), Dutch (NL), Brazilian Portuguese (PTB), European French (FR), Colombian Spanish (SPL), and Japanese (JA). To order, append the language suffix to the document number; for example, 555-230-894DE for German. No suffix is needed for the English version.

DEFINITY ECS Release 6 — CallVisor PC ASAI Installation and Reference,

Issue 3, 555-230-227

Provides procedural and reference information for installers, Tier 3 support personnel, and application designers.

ACD

DEFINITY ECS Release 6 — Automatic Call Distribution (ACD) Agent

Instructions, Issue 5, 555-230-722

Provides information for use by agents after they have completed ACD training.

Includes descriptions of ACD features and the procedures for using them.

DEFINITY ECS Release 6 — Automatic Call Distribution (ACD) Supervisor

Instructions, Issue 4, 555-230-724

Provides information for use by supervisors after they have completed ACD training. Includes descriptions of ACD features and the procedures for using them.