Lucent Technologies Release 6 manual Ssi, Ssm, Ssv, ST3, Starlan

DEFINITY Enterprise Communications Server Release 6	Issue 5
Installation and Test for Multi-Carrier Cabinets 555-230-112	May 1998
Glossary and Abbreviations
	Page GL-45
SN
Switch Node
SNA
Systems Network Architecture
SNC
Switch Node Clock
SNI
Switch Node Interface
SNMP
Simple Network Management Protocol
software
A set of computer programs that perform one or more tasks.
SPE
Switch Processing Element
SPID
Service Profile Identifier
split
See ACD work mode.

split condition

A condition whereby a caller is temporarily separated from a connection with an attendant. A split condition automatically occurs when the attendant, active on a call, presses the start button.

split number

The split’s identity to the switch and BCMS.

split report

A report that provides historical traffic information for internally measured splits.

split (agent) status report

A report that provides real-time status and measurement data for internally measured agents and the split to which they are assigned.

SSI

Standard serial interface

SSM

Single-site management

SSV

Station service

ST3

Stratum 3 clock board

staffed

Indicates that an agent position is logged in. A staffed agent functions in one of four work modes: Auto-In, Manual-In, ACW, or AUX-Work.

STARLAN

Star-Based Local Area Network