DEFINITY Enterprise Communications Server Release 6

Issue 5

Installation and Test for Multi-Carrier Cabinets 555-230-112

May 1998

Glossary and Abbreviations

 

 

Page GL-1

 

 

Glossary and Abbreviations

GL

Numerics

800service

A service in the United States that allows incoming calls from certain areas to an assigned number for a flat-rate charge based on usage.

A

AA

Archangel. See angel.

AAC

ATM access concentrator

AAR

See Automatic Alternate Routing (AAR).

abandoned call

An incoming call in which the caller hangs up before the call is answered.

Abbreviated Dialing (AD)

A feature that allows callers to place calls by dialing just one or two digits.

AC

1.Alternating current.

2.See Administered Connection (AC).

AAR

Automatic Alternate Routing

ACA

See Automatic Circuit Assurance (ACA).

ACB

See Automatic Callback (ACB).

ACD

See Automatic Call Distribution (ACD).

ACD agent

See agent.

ACU

See Automatic calling unit (ACU)

ACW

See after-call work (ACW) mode.

access code

A 1-, 2-, or 3-digit dial code used to activate or cancel a feature, or access an outgoing trunk.

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Lucent Technologies Release 6 manual Numerics