Lucent Technologies Release 6 manual Diod, Diva, Dlc, Dldm, Dmi, Dnd, Dnis, Dod

DEFINITY Enterprise Communications Server Release 6	Issue 5
Installation and Test for Multi-Carrier Cabinets 555-230-112	May 1998
Glossary and Abbreviations
	Page GL-18

digital trunk

A circuit that carries digital voice and/or digital data in a telecommunications channel.

DIOD

Direct Inward and Outward Dialing

direct agent

A feature, accessed only via ASAI, that allows a call to be placed in a split queue but routed only to a specific agent in that split. The call receives normal ACD call treatment (for example, announcements) and is measured as an ACD call while ensuring that a particular agent answers.

Direct Extension Selection (DXS)

A feature on an attendant console that allows an attendant direct access to voice terminals by pressing a group-select button and a DXS button.

Direct Inward Dialing (DID)

A feature that allows an incoming call from the public network (not FX or WATS) to reach a specific telephone without attendant assistance.

Direct Inward Dialing (DID) trunk

An incoming trunk used for dialing directly from the public network into a communications system without help from the attendant.

disk drive

An electromechanical device that stores data on and retrieves data from one or more disks.

distributed communications system (DCS)

A network configuration linking two or more communications systems in such a way that selected features appear to operate as if the network were one system.

DIVA

Data In/Voice Answer

DLC

Data line circuit

DLDM

Data-line data module

DMI

Digital-multiplexed interface

DND

Do not disturb

DNIS

Dialed-Number Identification Service

DOD

Direct Outward Dialing

domain

VDNs, ACD splits, and stations. The VDN domain is used for active-notification associations. The ACD-split domain is for active-notification associations and domain-control associations. The station domain is used for the domain-control associations.

domain-control association

A Third Party Domain Control Request capability initiates a unique CRV/link number combination, which is referred to as a domain-control association.