Lucent Technologies Release 8.2 manual Attendant Release Loop Operation

QSIG B Private Networking

•Attendant Release Loop Operation

Attendant Release Loop Operation is a local switch feature. It allows an unanswered extended call on the main to return to the attendant after an administrable amount of time. The call first tries to return to the same attendant that originally answered the call and, if that attendant is not available, the call goes to the next available attendant (waiting in the Attendant Queue if necessary).

•Attendant Return Call

Attendant Return Call functions in the following manner: Suppose a call comes into the attendant from a branch PBX. If the attendant extends the call and it is unanswered after an administrable amount of time the call returns to the attendant. Initially, the call attempts to return to the same attendant that originally handled the call. If that attendant is unavailable, then the call goes to the next available attendant (waiting in the Attendant Queue if necessary).

•Attendant Serial Calling

As with RLT-CAS, Attendant Serial Calling is not available in QSIG-CAS to calls incoming from the branch.

•Attendant Tones

Call identification tones are not heard by attendants answering calls from a QSIG-CAS branch.

•Attendant Trunk Group Busy/Warning Indicators

As with RLT-CAS, the attendant can only receive busy/warning indicators for trunks at the main PBX. The attendant cannot receive information about branch PBX trunks.

•Attendant Vectoring

The attendant vectoring feature is available to QSIG-CAS at the branch and the main. An attendant-seeking call terminating at the main PBX follows any vector steps that are defined at the main.

The QSIG-CAS Number should not contain the number of a remote VDN. Note that there is no admin check to block such administration, but QSIG CAS may not function correctly.

•Automatic Circuit Assurance

As for RLT-CAS, the CAS attendant cannot receive ACA referral calls from a branch because any administered ACA referral extension must be on the local PBX.

Administration for Network Connectivity
555-233-504 — Issue 1 — April 2000	CID: 77730	389