Definity | Lucent Technologies Release 8.2 instruction

DEFINITY®

Enterprise Communications Server

Release 8.2

Administration for Network Connectivity

555-233-504 Comcode 108678749 Issue 1

April 2000

Image 1

Lucent Technologies Release 8.2 manual Definity

Contents

Definity CID Contents LAN Administration Appendix a Screens Reference 243 Contents Appendix B Private Networking 311 Appendix C Security Issues 403 Appendix G References 459 Purpose Issue StatusAudience Ethernet Data Module screen is changed in Release Issue Status PrefaceScreen Changes Ethernet Data Module screen Ppp Data Module screen Issue StatusPrefaceIP routing and the IP Route screen Issue Status Reorganization Following chapter reorganization has been made for Release Organization OrganizationGlossary Index Terminology TerminologyScreen Node How to order more copies How to access this book from the webHow to access this book from the web Click Information Resources How to Comment on This Book How to Order BooksTell us what you think Tell us what you think Where to Call for Technical Support Where to Call for Technical SupportTelephone Number Trademarks Trademarks Trademarks Connectivity Overview Definity Switch ConnectivityWhat kinds of connections are possible? Trunks Networks Definity Switch Connectivity Networking Overview DCS-signaling data Call-signaling data Definity SwitchFunction of each circuit pack shown in is described below Tie-Trunk Circuit Packs IP-InterfacePre-R7 circuit packs PI si only Netcon si only Qsig IsdnLAN PPP Release 8 Hardware Requirements Hardware Requirements for Upgrades from Pre-R7 SwitchesConnection Type Hardware Required Pgate TN577 R8csi model R8si model Definity ECS Definity Connection types and capacitiesR8 Model Connection Type Endpoint ISDN-PRI DCS+ ISDN-TSC CsiPgate LAN IP Softphones Networking Overview IP SoftphonesTelecommuter application Road-warrior application IP Softphones Networking Overview Physical Addressing IP AddressingLogical Addressing Class a 12850% Class B 25% Class C 1 to Network ID Range Host ID Range Total IP Addresses128.0 to 192.0.0 to How subnets are created Subnetting Class Type Network ID Host ID Default Subnet MaskClass Type Network ID Subnet ID Host ID 11111111.00000000.00000000.00000000 255.0.0.0 Class-C subnets No. Binary SubnetDecimal Bit subnets Example 255 224 Subnet mask11100000 Digits Class a Class B Class C Default Security Alert Default Gateway Connection When IP Routes are Needed Type When to use IP routesPPP Route Type host DS1 Switch Node Destination Gateway Route Comments ConnectionsLAN IP Route Examples PPP Connections PPP with Ethernet Connections DS1 Default gateways for nodes 2 and 7, respectively SW C SW BSW a Ethernet-only Connections IP route needed because Issue 1 April Circuit Pack Requirements Software IP Solutions IP SolutionsOverview IP Softphones IP-Connected TrunksOverview 323 Trunks Trunk Enabling Administration Trunk AdministrationTrunk Administration 323 Trunks IP Parameters Maintenance-Related System Parameters UDP Port Range Min Max Codec Bandwidth Requirement Described in the next section Trunk Administration Task SummaryNode names IP Interfaces 2 Administered NCA TSC Assignment Signaling Group~ PBX ID Trunk Group Task 1 Assign Node Names Trunk Administration Task DetailNetwork Regions Field Conditions/Comments Go to page 2 of the screenTask 1 Steps Enter c-lan or medpro Task 2 Define IP InterfacesTask 2 Steps Trunk Administration 323 Trunks Field Conditions/Comments Task 3 Steps Task 3 Assign Link via ethernet Data Module to the LAN Task 4 Steps Task 4 Create a signaling group Configuration 4, for instructions Submit the screen Are described in the Administrator’s Guide Trunk Administration2 H.323 TrunksTask 5 Create a trunk group Open new Trunk Group form enter a tr n PBX ID If using DCS, go to screen Enter group members Open the Signaling Group form enter ch sig Task 6 Modify signaling groupEnter values Task 6 Steps Task 7 Steps Task 7 Specify codecs Trunk Problem Solving Troubleshooting IP SolutionsTroubleshooting IP Solutions 323 Trunks Signaling group assignments TGB1 TGA1SGB1 SGA1 IP Softphone Problem Solving Supported Switches and Adjuncts LAN Administration Overview LAN Administration Checklist for Prerequisite AdministrationChecklist Item Otherwise Overview LAN Administration Checklist Item Configurations Task Summary Organization of this chapter Supported Switches and Adjuncts CMS LAN Setup Summary Intuity Audix LAN Setup Summary Configuration 1 R8r -ppp- R8si LAN Administration Configuration 1 R8r -ppp- R8siTask Summary Configuration Prerequisite AdministrationSoftware-defined connections Hardware connections Steps Switch 1 Task Assign Node Names Open Data Module form enter ad da n Switch 1 Task Assign Link via ppp Data Module to Switch COR COSBCC CHAP? Switch 1 and specifies the destination node and machine ID Switch 1 Task Assign Processor ChannelsConfiguration 1 R8r -ppp- R8si Open the Processor Channel Assignment form enter ch com p Local Session number on this switch must equal Switch 2 Task Assign Node Names This data module is assigned the next available extension Switch 2 Task Assign Link via ppp Data Module to Switch This is a display-only field Open the Processor Channel Assignment form enter ch com p Switch 2 Task Assign Processor Channels End Enable links and processor channels Ethernet Definity ECS R8rDefinity ECS R8csi Task Summary Configuration See CentreVu CMS Software Installation and Setup Switch 1 Task Assign IP Interfaces End Open Data Module form enter a da n To CMS Name entered on the Node Names screen End Open the Maintenance-Related System Parameters form enter Switch 2 Task Enable Bus Bridge Connectivity Node-4 Interface on the router to the subnet of Switch Switch 2 Task Define IP Interfaces Switch 1 Task Assign IP Interfaces page 77 for an Add data next Ip n Switch 2 Task Assign IP Route to Switch Configuration 2 R7r +CMS -ethernet- R7csi LAN Administration Switch 2 Task- Assign Processor Channels For this connection. The Destination Port number on Definity ECS administration Intuity System Administration Network Addressing Intuity system administration Administer Extension Numbers, Channels Services Administer Subscribers IP Address 192.168.1.125 IP address administered on the Lucent Intuity system Worksheet B LAN Data for the Lucent Intuity System Enable links and processor channels Hub R8si BX.25Ethernet node-3 Definity ECS R8si Definity ECS R7si Definity ECS R7r Name IP Address Default Node-1 192 Node-3 Configuration 3 R8si-x.25 R8r Gateway LAN Administration Switch 1 Task Assign pdm Data ModuleITC Ethernet- R8si Field Conditions/Comments Configuration 3 R8si-x.25 R8r Gateway Switch 1 Task Assign Link via x.25 Data Module to Switch DTE/DCE 106 CID Configuration 1 R8r -ppp- R8si Add data module next Ch com p For each connection, the Local Session number on this switch Issue 1 April CID 111 112 CID Wideband transmission For the call setup. Enter y when administering the data Open Processor Channel Assignment form enter 116 CID Switch 3 Task Assign Node Names 118 CID Configuration 1 R8r -ppp- R8si 120 CID Open Processor Channel Assignment form enter ch com p Switch 3 Task Assign Processor Channels 122 CID Enable links and processor channels Ppp Definity ECS R8csi ECS R8siR8csi Definity ECS R7csi Definity ECS R7si 126 CID Extension in the dial plan Enter values Node Name Name entered on the Node Names screen Switch 1 Task Assign Processor Channels 130 CID Must equal the Remote Session number on the remote switch TSC Ch sig n NCA-TSC 134 CID LAN Administration Ppp- R8csi Switch 1 Task Assign ISDN-TSC GatewayConfiguration 4 R8csi -ISDN- R8si Gateway Open the Isdn TSC Gateway Channel Assignment form enter NCA TSC As-needed means the administered NCA-TSC will be 138 CID Switch 3 Task Enable Bus Bridge Connectivity 140 CID Extension in the dial plan Enter values Switch 3 Task Assign Link via ppp Data Module to SwitchIs complete that is, until after all data modules Name Be a name entered on the Node Names screen For this connection. This number must match the Destination 144 CID Enable links and processor channels Ethernet Hub Review checklist Switch 1 administration Assign node names Node-3 Ext Configuration 5A 148 CID Digits Node Name node-2 CHAP? n 150 CID Switch 1 Task Assign IP Interfaces 152 CID Open Data Module form enter a da n Open the Processor Channel Assignment form enter Issue 1 April CID 155 156 CID Issue 1 April CID 157 Name IP Address Default Node-1-ppp 192 Node-2 Node-3 192 Bearer Capability Class. This is a display-only field BCC 160 CID Switch 162 CID See IP Routing page 251 in Appendix a for more Switch 2 Task Assign IP Route to node-3 Name IP Address Default Node-1-eth 192 Node-2 Node-3 Switch 3 Task Assign IP Interfaces 166 CID Open Data Module form enter a da n 168 CID End 170 CID PppDS1 Definity ppp ECS R8r 172 CID Configuration 5B Submit the screen1 Issue 1 April CID 175 176 CID Switch 1 Task Assign IP Interfaces 178 CID Open Data Module form enter a da n Switch 1 Task Assign Link via ppp Data Module to C-LANa COS Switch 1 Task Assign Link via ppp Data Module to C-LANb Authentication Protocol security mechanism on this link 184 CID Issue 1 April CID 185 Session Local Must equal the Remote Session number on the remote switch Switch 1 Task Assign IP Route C-LANa to node-3 Switch 1 Task Assign IP Route C-LANb to node-2 Issue 1 April CID 189 Name IP Address Default Node-1a-ppp 192 Node-2 Node-3 Digits Node Name node-1a-ppp CHAP? n 192 CID Entered on the ppp Data Module screen 194 CID System assigns the route number 4. Enter values Name IP Address Default Node-1b-eth 192 Node-2 Node-3 Switch 3 Task Assign IP Interfaces 198 CID Network uses 1’s 200 CID End 202 CID Networking Example Overview Networking Example Network DiagramEthernet 10BaseT Hub Router Isdn TSC CMS Link/Channel/TSC Map Networking Example Link/Channel/TSC MapECS R6si ECS R8si ECS R8csi Network Map Networking Example Network MapR6si R8r Gateway R8si Switch-Node 1 Administration Networking Example Switch-Node 1 AdministrationConnection to Switch Node DS1 Circuit Packs Dial Plan Record Dial Plan Synchronization Plan Signaling Group Trunk Groups Group 12 tie to Switch Node 2Group 12 member Assignments Group 22 Group Member assignments Group 22 data to Switch Node 2- page1 Group 13 member Assignments Group 13 ISDN-PRI to Switch Node Group 14 Group 14 tie to Switch Node 4 Group 24 member Assignments Group 24 data to Switch Node Page1 AAR Digit Analysis Uniform Dialing Plan Routing Patterns Isdn TSC Gateway Channel AssignmentPattern Node Names Data module Data Modules Ppp data module Pdm data module Ethernet data module Processor Channel Assignments Switch-Node 2 Administration Networking Example Switch-Node 2 Administration Group 12 Trunk Goups Uniform Dialing Paln Procr-intf data module Release 6 Interface Links screen Release 6 Processor Channel Assignment Screen Hunt Group Hunt Group Switch-Node 3 Administration Networking Example Switch-Node 3 Administration Change synch Group 13 Group 13 ISDN-PRI String Min Max Pattern Type Num Reqd 221 101 Aar 222 224 Mrk Lmt List Digits Digits 113 User Switch-Node 4 Administration4 Networking Example Switch-Node 4 AdministrationBus Bridge Switch-Node 4 Administration Networking Example Group 14 member Assignments 236 CID Change udp Name IP Address Ppp41 192 Ppp14 CMS 192 Router 192 Ethernet1 IP Routing 240 CID Intuity Translations for DCS Audix CMS AdministrationIntuity Translations for DCS Audix Networking Example CMS Administration Networking Example Networking Screens Screens Reference Screens Reference Other Network-Related Definity Screens Networking Screens Screens Reference Networking ScreensValid entries Usage IP Address Pages 2Name Valid Values Usage IP InterfacesInter-region IP connectivity allowed? Slot Enable Eth PtCode Sfx Gateway Address Valid Value Usage Net Rgn Network IP Routes Connection When to Define IP Routes Type Host IP Routes Destination Node Route NumberLAN Board LAN2 LAN1 Route Type Audio Codec IP Media ParametersPreferences Common Data Module Fields Data Module ScreensValid Entries Data Module Usage Types Valid Entries Data Usage Module Types Valid Data Module Usage Entries Types NncssppPort Link Valid Data Module Usage Values Types Valid Data Usage Entries Module Types TAC + Switched Establish Connection? Dte, isnConnected Data Module Connected To Test? Unrestricted Valid Usage Entries Data Module TypeCommon Fields Network uses 1’s for broadcast addresses? Common Fields Are not listed below Networking Screens Screens Reference Valid Value Usage Class a Class B Class C Default Chap? Destination DigitsChap Secret COS Maintenance Extension Hot-line , default , orPhysical Channel List External Internal, externalAssigned Member Ext and Name Clocking Specifies the data transmission rate for this connection This form applies only to the r modelSet to adjunct for DCS, CMS, or Intuity Audix Baud Rate Sent without confirmation. Default is Default isLeave at 64 for normal operations Page Enter y if this PDM is the secondary data module used for Communication-Interface Processor Channel EnableProc Chan Gtwy-tcp , mis , msaamwl Audix , dcs , fp-mwi , gatewayMsaclk , msahlwc , msallwc Msamcs , qsig-mwi , and blank Interface Chan Interface Link Session Local Destination PortSession Remote Mach ID Reconfiguration Hardware configurationCircuit Packs Carrier Single-carrier-stackCabinet Layout Carrier Type TN802 Lgate Screen for ISDN-PRI Facility Associated Signaling Screen for ISDN-PRI Non-Facility Associated SignalingChannels on its associated DS1 interface, and for no others Type ISDN-PRI Group Number Associated SignalingPrimary D-channel Max Number of NCA TSC Secondary D-channelMax number of CA TSC Trunk Group For NCA TSC Trunk Group for Channel Selection Supplementary Service ProtocolTrunk Brd Interface ID Service/Feature On pages 3-6 of the ATM Signaling Group screen As-needed Inactivity Time-out min EnabledTSC Index Local Ext Through Can include up to 15 digits Blank Networking ScreensA Screens ReferenceDest. Digits Adjunct Name Valid entries Usage 1719, 1720 or H.323 signaling group type is used for H.323 trunks5000-9999 65535 Valid entries Usage Mulaw or alaw Valid entries Usage Or etsi Valid entries Usage PROGress default ALERTingValid entries Usage T1 or E1 Valid entries Usage Host , network , or pbx Sig Group Isdn TSC Gateway Channel Assignments Application Communication Interface Links Other Networking-Related Definity ScreensOther Networking-Related Definity Screens Screens Reference Ext Est ConnDestination Number Conn Mod Maximum Bit Rate Data Module type netcon Assigned Member Ext Special Dialing Option Abbreviated Dialing Data Module type analog-dm Valid entries Usage Digits 0 through Extended Trunk Access Call Screening# character may only be used as First character EPN Code Extension Number Portability Numbering Plan Pages 1 through X of the Screen Hop Channel Assignments Screen Enter an interface link number in each field Implementation notesChan for G3si Network channel. Displays for G3si only Partitioned Group Number Node Number RoutingNode Number Route Pattern Message Waiting Indication Subscriber Number Prefixes Routing Digits e.g AAR/ARS Access CodeInserted Digits to form Complete Number Stratum 1 of the screenPort Network Secondary PrimaryLocation/Name Slip Ext Codes Uniform Dial Plan Ext Code, Type and associated data AARCode ENPNode Local TempOOS UDPCode Location Code AARCode ENPNode Local TempOOS 310 CID Private Networking Contents of this Appendix Description of DCS Distributed Communications SystemDistributed Communications System Private Networking Attendant Control of Trunk Group Access DCS FeaturesAlphanumeric Display for Terminals Attendant Direct Trunk Group Selection Automatic Circuit Assurance Automatic CallbackBusy Verification of Terminals and Trunks DCS Call Coverage Call Coverage 316 CID Call Waiting Call ForwardingDistinctive Ringing Leave Word Calling Trunk Group Busy/Warning Indication Multiappearance Conference/ TransferDCS with Rerouting Italian DCS Protocol How to administer Enhanced DCSForm Field DCS Over ISDN-PRI D-channel ISDN/X.25 gateway How to administer DCS Over ISDN-PRI Channel NCA-TSC DCS feature considerations LWC considerations DCS Over ISDN-PRIBusy/Warning CAS DCS InteractionsOperator ISDN-PRI UDP Busy Verification CDR Asai SDN GRSDistinctive Ringing Edcs Example DCS configurationsMultiappearance Conference/Transfer Audix PBX ID DCS? TSCFRL TSC CA-TSC PBX ID PBX-ID Switch Group # Grp Type Used for DCS? DCS Sig. Method Ext Code Type Location TSC Index Processor Application Channel Matching Min Max Del Replacement Net Conv Pattern String DCS PBX ID NCA-TSC Group # Grp Type UsedFor Sig Sig. Group Dialed String Min Max Rte Call Type Node Num Pat Local Enable Establish Dest Far-end Appl Index ExtGroup # Grp Type Used for DCS Sig. Method How to administer CAS Centralized Attendant ServiceATM PNC? ATM-PNC CAS Queues CAS Backup ServiceCAS Remote Hold CAS Outgoing Call Routing Branch-generated call-identification tonesCAS Incoming Call Routing Considerations Branch Attendants Interactions 342 CID InteractionsNone How to administer Emergency 911 Calls Case #1 Extended Trunk AccessCase #2 Case #4 Case #3Abbreviated Dialing Extension Number Portability How to administer ENP How to administer Inter-PBX Attendant Service Inter-PBX Attendant Service How to administer Private Network Access Private Network AccessAplt ISDN-BRI ISDN-PRI Attendant Call Waiting How to administer UDP Distributed Communications System Private Networking Extension Switch RNX UDP Code Considerations 354 CID How to administer Isdn Feature Plus Isdn Feature PlusIsdn Feature Plus Private Networking ~ G3 Version field to ~ Isdn Feature Plus field to y Differences in Inserted Digits field Description Interactions Interrogation Forwarding and Coverage Qsig Qsig Category Supported Features Qsig Basic Supplementary Services Qsig Basic Call SetupTransit switch information Transit Counter ANF-TC Isdn numbering formats Tandem switch informationDiversion Call Transfer Call Completion Call Offer SS-CC Options Qsig Centralized What you get with Qsig Centralized Audix Other Qsig Centralized MessagingWhat you do not get Attendant Service Qsig Centralized Attendant ServicesPath Retention Potential Drawbacks Qsig Path Replacement Qsig Supplementary Services with ReroutingQsig CAS functions in RLT-CAS Qsig CAS functions not in RLT CAS Qsig Value-Added Lucent Valu Qsig Transfer into Lucent Qsig Voice MailRerouting Transfer into Qsig Voice Mail Qsig Protocols Temporary Signaling Connection TSCsCA-TSC DCS only Protocol standards Qsig capabilities Setting Up Qsig ~ Basic Call Setup field is y ~ Async. Transfer Mode ATM Trunking field is y~ Basic Supplementary Services field is y ~ ISDN-BRI Trunks field is y Numbering Format public, private, unknown, unk-pvt Setting Up Qsig Supplementary Services Transfer into Voice Mail Setting Up Centralized Steps Attendant Services Coverage with Qsig Diversion with Rerouting Setting Up Qsig Valu Steps Call Coverage Related Administration Terminating Extension Groups Related Hunt Group AdministrationRelated Phone Calling Party Number to AUDIX? y Call Forwarding Diversion Qsig Interactions Transfer Into Qsig Path ReplacementVoice Mail Qsig Name Transit Counter 382 CID Indications Message Waiting Isdn Qsig BRI Isdn Qsig Adjunct Switch Applications Interface AsaiCalled/Busy Name 386 CID Service CAS 388 CID Attendant Release Loop Operation 390 CID Qsig 392 CID Extending a Call 394 CID Configuration requirements Centralized Voice Mail Via Mode CodeCentralized Voice Mail Via Mode Code Private Networking Definity ECS R8 Centralized Voice Mail Via Mode Code Example Configuration Feature Support ~ Group Type field is Isdn ~ Service Type field is TIE Setting Up Centralized Voice Mail Via Mode Code~ Uniform Dialing Plan field is 4 for each node ~ Uniform Dialing Plan field is 4 or ~ Call Type field is lev0 ~ Set Network Level field is~ Type field is vmi End Overview Japan TTC Q931-a Private Networking ProtocolsJapan TTC Q931-a Private Networking Protocols TTC Q931-a Protocols ~ Interface peer-master or peer-slave Setting Up TTC Q931-a~ Numbering format public, private, unknown, unk-pvt Security solutions Network Security IssuesSecurity concerns Access control network topology Network Security IssuesPrivate network Private segment Damage control application restrictions Summary 406 CID For Definity Capacity Limits Capacities and Resource Requirements508 For C-LAN Number of Sockets Required Capacities and Performance Overview PerformanceDefinitions POE = G3r G3si57% 65% 52% 60% Boards =31 Number CL m MedPro For GOS = P001Number of MedPros needed For Full Availability Solution ProblemExampleInternet Call Center LAN Installation LAN Installation Install the C-LAN Circuit PackEnter change system-parameters maintenance Insert C-LAN Circuit Packs Required. See the figure below Install C-LAN Cables Hub connection Wall field connection Other Hardware Upgrades Title Document Issue Number IP Trunk Installation Administration overview IP Trunk AdministrationIP Trunk Administration IP Trunk Installation Prerequisites Off-Premise Dialing at Remote Site Plan call routingNT Tasks 420 CID DS1 Circuit Pack Definity administration procedures Ami-zcs Ami-basic or hdb3 544 048Robbed-bit Cas Mulaw Trunk Group 424 CID Double-click the IP Trunk Backup Restore icon Backing up configuration managerRestoring IP trunk Confirming the number of available ports NT administration proceduresClick Show All Ports Click the Dial/Routing Plan tab None Routing based on Line Numbers Routing based on Dialed String Incoming calls Select Terminating Stopping IP Trunk Service Starting IP Trunk service Change companding to A-Law Click on Control Panel ServicesAlaw Non-DCS Configuration Procedures for Extension Dialing Between Sites Line Search String Replace String Line Search Replace IP Address String Signaling DCS over IP Trunk IP Trunk Installation AdministrationDCS over IP Trunk TCP/IP signaling IP Trunk Network Configuration On Switch B On Switch aOn Switch C Line Search Replace String LineSearch Click Properties Rerouting calls when IP transmission quality is poorClick Monitor and Pstn Fallback Placing a test telephone call Setting up alerts on IP trunksMore information Administration, consider making this a joint activity Click Start, Programs, Administrative Tools Viewing error messagesTesting Alerts Alert types Check physical Troubleshooting IP trunkCheck LAN functions Use traceroute to Maintaining the performance of the IP trunk server Configuration Wizard Configuring Microsoft NetMeeting on a PCProviding general Information for Changing Audio Settings IP Trunk Installation AdministrationDCS over IP Trunk Making Calls to the IP trunk application from NetMeeting Troubleshooting IP Trunk Viewing error messages Field Field Name Field Value Code IP Trunk Worksheets IP Trunk Worksheets Worksheets Worksheet Fill in with Same Create Different IP Trunk Worksheets 1A2BX 1CX Replace string 1F1A 2F2A 1AX 458 CID Basic Definity ECS documents References BCS Products Security Handbook, 555-025-600, Issue Definity ECS Release 8.2 Reports, 555-233-505, IssueReferences References Definity ECS Call center documents CentreVu Call Management System CMS Application-specific documents Definity ECS Release 7 Console Operations Quick Reference Console operations ADU AARAnsi Aplt Awoh ATM BB8ZS B8ZSBCC BER BRI BOS Ccitt CcisCcms CDR CMS Cmdr COS CORCSN CSU Dciu DCEDCP DCS DNS Did Dtdm DSUDTE EIA HDB3 FAS Inads Iana Base address Interserver routing table GlossaryIP Internet Protocol address IP user LAP-D Mapd MACMA-UUI MIB MDRMmch MSA Netcon NemaNfas NIC Paccon OSI Pgate PDMPRI Pstn PsdnPSN Qppcn RTP RPN Smdr Simple Network Management Protocol Snmp GlossarySnmp SPE TCP/IP TCPTDM UNP UDPVCI WAN VPI Zero Code Suppression ZCS ZCS Index 492 CID Index DS1 208, 228, 233 per system 314 299 383 369 498 CID Qsig NCA-TSC 149, 159, 175, 180, 182 326 502 CID We’d like your opinion