Lucent Technologies Release 8.2 manual Viewing error messages, Troubleshooting IP Trunk

DCS over IP Trunk	F IP Trunk Installation and
	Administration

Placing a test telephone call

Setting up alerts on IP trunks

2In the NetMeeting main window, click the Call icon located in the upper left-hand corner of the tool bar.

The New Call dialog box appears.

3In the Address box, type the phone number you want to call.

Type the number exactly as you dial it from a regular phone. Do not use spaces or hyphens between numbers.

If your IP trunk application is configured to require an access code, verify the correct dialing sequence with the switch administrator.

4In the Call using box, select H.323 Gateway from the pull-down menu.

5Click the Call button to dial and initiate the call.

6Use the microphone and headphones to talk to the person on the receiving end.

After starting the IP Trunk service, place a test telephone call to the remote switch.

Whenever something happens on IP trunks that might affect service quality, Windows NT™ displays an alert in a popup window. You can select the IP address for the alert messages and notify a computer other than the IP Trunk display screen. NT alerts allow you to monitor IP Trunk service on one or more switches.

Viewing error messages

The IP Trunk application logs Error Messages and will store the error messages and warnings in the Windows NT Event Viewer.

Note: Log settings for the NT Event Viewer should be set to Overwrite Events as Needed for both the System and the Application logs.

Troubleshooting IP Trunk

If IP calls are not going through, try these basic procedures before contacting an authorized Lucent Technologies Service Center for assistance.

•Check the IP Trunk service

•Check physical connections

•Check LAN functions

		Administration for Network Connectivity
448	CID: 77730	555-233-504 — Issue 1 — April 2000