Troubleshooting IP Solutions

2 H.323 Trunks

No MedPro resources available

C-LAN sharing

The solution to this problem is to set up a separate signaling group for each trunk group, as shown in Figure 3. More generally, set up a separate signaling group for each set of trunk groups that have common attributes.

Figure 2. Shared signaling group

 

TGA1

Private NW

 

 

TGB1

 

 

 

 

SGB1

 

SGA1

Trunk Group

 

 

for Channel

 

 

Selection =

 

Public NW

TGB1

TGA2

TGB2

 

 

Switch A

Switch B

Figure 3. Separate signaling group

 

 

SGA1

Private NW

SGB1

 

TGA1

 

Trunk Group

TGB1

 

 

 

 

for Channel

 

 

 

Selection =

 

 

 

TGB1

 

SGA2

Public NW

SGB2

TGB2

TGA2

 

Trunk Group

 

 

 

 

 

for Channel

 

 

 

Selection =

 

 

 

TGB2

 

Switch A

 

Switch B

 

If two switches are connected via an H.323 trunk and all MedPro resources are in use on the call-destination switch when a call is made, the call will fail even when a 2nd preference is administered in the routing pattern on the source switch. This can be avoided by setting the first preference look ahead routing (LAR) to “next” in the routing pattern.

Depending on the network configuration, a single C-LAN board has the capacity to handle the signaling for multiple applications. For example, the call center Call Management System (CMS) would typically use a small portion of a C-LAN’s capacity so the same C-LAN could easily handle the signaling for other IP endpoints at the same time. There are many variables that affect the number of C-LAN and TN802B (MedPro) circuit packs that you will need for your network configuration. To accurately estimate the C-LAN and MedPro resources needed, a network configuration tool is available from Lucent. See Appendix D, Capacities and Performance for a summary of this tool.

Traffic congestion is potentially a problem when multiple IP Interfaces (such as C-LAN, MedPro, PCs, CMS) share a network and some of the endpoints are heavily used. This problem can be minimized by using a switched network and assigning endpoints (such as CMS) to a separate LAN/WAN segment.

Administration for Network Connectivity

 

 

555-233-504 — Issue 1 — April 2000

CID: 77730

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Lucent Technologies Release 8.2 manual TGB1, SGA1, TGA2 TGB2, SGB1 TGA1, SGA2, SGB2 TGB2 TGA2