Glossary 1
Access
A field on a subscriber Personal Direc tory page that controls the
available system features.
Action
A field on a Personal Directory page, trans action box , or the Ope rator
Box that determines the system action after the greeting. The possible
actions are: Take a Message, Operator, Say Good-bye , Hangup, Go
To ID , or Restart. These actions (except for Take a Message) can
also be used in the After or After Msg fields on interview bo xes,
transaction boxes, or Personal Dire c to ry pa ges.
Alphabetic Directory
Refer to Automatic direct ory.
Alternate Greeting
A special greeting available for subscribers, transaction boxes, and
voice detect boxes. Subscribers ca n record standard, internal, and
alternate personal greetings and sw it c h be tween standard/internal and
alternate as needed. The transaction box or voice detect box owne r
can record a box standard or alternate gre eting by telephone.
Archived Message
An old message that is exp licitly saved by the subscriber. The
message is saved for the number of days entered in the Archive Msg.
field on the subscriber P ersonal Directory page.
Automated Attendant
A voice mail feature that automatica lly answers incoming calls and
directs callers to the applicable extension without human operator
assistance.
Audiotext
A menu tree for information d istribu tion a nd c ollec tion . A cal ler m ak es
a menu selection after listening to a varie t y o f cho ices.