NEC 750370 SECTION 8 T HE G ROUPS S

9 - 20 Messages
Issue 3 EliteMail VMS/EliteMail Limited
If a group member listens to only the be ginning of the message then saves
the message as new, the system does not mark the message as received.
Other group members may still retrie ve the message until one of the group
members listens to the entire message .
For example, the manager of a customer service departm ent might set up
a group with dispatch distributio n that contains all the depart ment s ervice
representatives. The manager co uld send any message about a customer
problem to this group. The manager does not care which repre sentative
gets the message and handles the p roblem, as long a s someone in the
department does. With dispatch d istr ibut ion, th e ma nag er c an ens ure t hat
one person in the group g ets the mes sage , witho ut req uiring e veryo ne in
the group to listen to it.
Figure 9-6 Message Group Definitions
SECTION 8
THE GROUPS SCREEN Subscribers can create and m a intain message groups from any to uc h tone
telephone. The System Manager can also create and maintain message
groups at the system console, by accessing the Groups screen. Refer to
Figure 9-7 Sample Groups Screen.
MESSAGE GROUP DEFINITIONS
Group Owner The subscriber who can change the group
by telephone
Private Group Only the group owner can send messages
to a private group
Open Group Any authorized subscriber can send a mes-
sage to an open group.
Open Group of •SYSTEM• Any authorized subscriber can send a mes-
sage to this group. No one can change the
group by telephone.
Dispatch Distribution The first group member to listen to a group
message is the only one who receives it.