EliteMail VMS/EliteMail Limited Issue 3
Reference 3 - 3
The system then reads the name and extension of each subscriber whose
last name begins with the letters. The caller may dial the extension
anytime, or, in certain cases, may be routed automatica lly to the
subscriber Extension # ID.
You can also set up the system to ask for the first three letters of the first
name.
Turn On the Automatic Directory
The System ID for the automatic directory (555) is already set for you
when the system is installed. However, you can change the System ID,
and set whether or not the system transfers callers to a subscriber
extension automatically using the ID for Alpha Directory field and the
Auto xfer? field. These fields are on Line 59 of Figure 3-1 Application
Screen Page 6 Showing Automatic Dire ctory Fields.
ID for Alpha Directory
To provide automatic directory assistance, enter a System ID in the
ID for Alpha Directory field. The default System ID for the
automatic directory is 555. Callers enter this System ID to access the
directory. In the opening greeting, tell c allers th e System ID to press
to reach the directory.
Auto xfer?
If this field is Yes and only one name matches the three letters
entered by the caller, the system automatically routes the caller to
that subscriber Extension # ID. If more than one name matches, or
this field is No, the system does not route the caller until an
Extension # ID is entered.
Figure 3-1 Application Screen Page 6 Showing Automatic Directory Fields