EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

Send Msg Urgent?

Controls urgent messages. If this field is Yes, every message from an outside caller is marked urgent. If this field is Ask, the system asks an outside caller whether or not to mark the message urgent. If this field is No, outside callers cannot leave urgent messages.

After Msg

Controls what follow-up action the system takes after taking a

￿message. This field applies only if the Action field is Take-msg. One Key Dialing

Programs choices to offer in personal greetings. A single touchtone represents a full System ID. A caller can then press a single key to route the call to another extension, the operator, a transaction box, or an interview box. For more information on Expanded Transfer Options, refer to Chapter 2 Section 2 Call Transfer on page 2-11and Chapter 9 Section 12 Take a Message on page 9-45.

SECTION 6

PERSONAL

SECRETARY FEATURE The Expanded Transfer Options window can be used to program the Personal Secretary feature for a subscriber. This feature ensures that important calls are always handled, even when a subscriber is on the telephone or out of the office, by routing calls on to a subscriber secretary or assistant. You can combine settings in the Action, After Msg, and One key dialing fields to provide this special routing in a variety of ways.

When the voice mail system is used as a personal secretary, the system first transfers the caller to the subscriber extension. Then, if the subscriber extension is busy or not answered, the system can:

Automatically route the caller to another System ID, without playing the subscriber greeting

Play the subscriber greeting, take a message from the caller, then

￿automatically route the caller to a System ID in the After Msg field

Play the subscriber greeting that contains instructions for using a one-key-dialing menu so the caller can choose where the call is routed

Reference

20 - 9

Page 303
Image 303
NEC 750370 manual Section Personal