EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

Override the Outdial Access Code

You can prevent the system from dialing the outdial access code with particular telephone number fields (even on telephone numbers with more than five characters). To do this at the system console, insert , as the first character in the telephone number field. To do this by telephone, press the pound key to insert a pause as the first character of the telephone number.

Change Length of External Telephone Numbers

By default, if a telephone number field has more than 5 characters, the voice mail system assumes it is an external call. However, you change this value by adding the outdial trigger length option to the Integration Options field on the Switch Setup screen Page 1. The outdial trigger length option defines the number of characters that must be in a telephone number field before the voice mail system recognizes the number as an external call.

To change the outdial trigger length, in the Integration Options field, enter OTL=n, where n is a number between 4 and 15 (e.g., enter OTL=11). In this example, the system considers telephone numbers with 11 or fewer characters internal extension numbers. All telephone numbers with 12 or more characters are considered external calls.

Prioritized Message Delivery

Message delivery delay allows subscribers to prioritize between multiple delivery telephone numbers that are active at a given time and day. The subscriber most probable location is tried first, then if the subscriber cannot be reached in a reasonable time, other locations or a pager are included in delivery attempts.

With Batch delivery, you can assign different priorities to delivery telephone numbers by specifying different delay times in the after __ min field on each delivery telephone.

The system calls a particular delivery telephone only when all three of the following conditions are true:

A new message pending for longer than the number of minutes specified in the after __ min field.

￿The current day and time is within the message delivery schedule. The delivery method is Batch.

Reference

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NEC 750370 Override the Outdial Access Code, Change Length of External Telephone Numbers, Prioritized Message Delivery