NEC 750370 manual Dispatch Message Delivery, Change Message Delivery by Telephone

Issue 3 EliteMail VMS/EliteMail Limited

Dispatch Message Delivery

You can use the system initial delay feature to deliver new messages to a series of people in priority order. To do this, create a test subscriber, with the telephone numbers of up to four subscribers entered as message delivery numbers. The after __ min field can then prioritize which subscriber is called first to receive the message.

In the opening greeting you can include instructions for callers to dial a specific extension to request emergency service. This extension is the System ID of an interview box belonging to a test subscriber. The system asks the caller to answer a series of questions to collect information about the emergency. After the caller records a message, the system begins calling the four message delivery numbers for the test subscriber that are actually the pager numbers for four on-call technicians. One of the technicians can then call the system and enter the test subscriber Personal ID and security code to retrieve the message.

Change Message Delivery by Telephone

You can use any touchtone telephone to turn message delivery on or off, or change many of the delivery settings. The EliteMail VMS/EliteMail Limited Voice Mail User Guide #750178-0 details how to set message delivery by telephone. You can use setup options to change these message delivery features:

Turn message delivery on or off.

Change the message delivery telephone number.

Change the days and/or hours the message delivery number is

￿active.

Switch between the Each and Urgent message delivery methods.

You cannot adjust the number of rings to wait for an answer, the initial delay, or delivery interval by telephone. You cannot change the delivery method of a message delivery number that is set to Batch (even if the Batch delivery number is currently turned off) by telephone. Only a System Manager can change these settings at the console.

Enter Pauses for Message Delivery by Telephone

When setting a message delivery telephone number by telephone, you can press # to enter a pause in the delivery number. This pause is displayed on screen as , . All other special dialing characters must be entered at the console.

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