9 - 16 Messages
Issue 3 EliteMail VMS/EliteMail Limited
Dispatch Message Delivery
You can use the system initial delay feature to deliver new messages to a
series of people in priority order. To do this, create a test subscriber, with
the telephone numbers of up to four sub scribers entered as message
delivery numbers. The after __ min field can then prioritize which
subscriber is called first to receive the mes s ag e.
In the opening greeting you can includ e instructions for caller s to dial a
specific extension to request emerg ency service. This extension is the
System ID of an interview box belonging to a test subscriber. The system
asks the caller to answer a series of questions to collect information about
the emergency. After the caller records a message, the system begin s
calling the four message delivery numbe rs for the t est subsc riber th at are
actually the pager numbers for four o n-call technicians. One of the
technicians can then call the system and enter the test subscriber
Personal ID and security code to retrieve the message.
Change Message Delivery by Telephone
You can use any touchtone telephone to turn m essag e del ivery on or off,
or change many of the delivery settings. The EliteMail VMS/EliteMail
Limited Voice Mail User Guide #750178-0 detai ls how to set message
delivery by telephone. You can use setup options to change th ese
message delivery features:
Turn message delivery on or off.
Change the message delivery telep ho ne number.
Change the days and/or hours the message delivery number is
active.
Switch between the Each and Urgen t message delivery methods.
You cannot adjust the number of r ings to wait for an answer, the i nitial
delay, or delivery interval by telephone. You cannot change the deliv ery
method of a message delivery numbe r that is set to Batch (even i f the
Batch delivery number is currently turned off) by telephone. Only a Syste m
Manager can change these settings at th e c on sole.
Enter Pauses for Message Delivery by T elephone
When setting a message delivery telepho ne number by telephone, you
can press # to enter a pause in the de livery number. This pause is
displayed on screen as , . All other sp ecial dialing characters mus t be
entered at the console.