EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

SECTION 10

THE SUBSCRIBER

CONVERSATIONSubscribers use the voice mail system by calling from any touchtone telephone and entering a Personal ID and security code. Most subscribers use the system by answering a series of yes-and-no questions. This series of questions lets subscribers perform the following basic actions:

Check new messages

Leave messages

Review old messages

Change setup options.

Through setup options, subscribers can change many aspects of their voice mail setup by telephone, including:

Record and switch between standard and alternate greetings

Edit internal greetings

Create, edit, list, or delete message groups they own, including changing the group name or list of members

Turn call transfer to their extension on or off, including changing the telephone number where calls are transferred

Turn call screening on or off (if available)

Turn call holding on or off (if available)

￿Change message delivery telephone numbers and schedules

Change several personal options, such as security code, recorded name, spelled name, or directory listing.

The System Manager can control many of the features a subscriber can change by telephone by adding or removing codes in the subscriber Access field.

Quick Keys

Subscribers can use quick key sequences to jump ahead in the conversation directly to a particular option. The quick key sequences use the 4, 5, 6, and 7 keys on the keypad. For example, after entering a Personal ID and security code, a subscriber can press 754 to jump directly to adding a message group. By pressing 3 during a yes-and-no question, subscribers hear a help menu that lists the quick key for each option associated with that question.

Reference

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NEC 750370 manual Quick Keys, Section Subscriber