Issue 3

￿

EliteMail VMS/EliteMail Limited

 

 

 

After

Select an applicable action to be taken after the interview is completed. The possible actions are the same as for transaction boxes, except that T (For Take-msg) is not allowed. The most common actions after an interview are Say good-byeor Hangup. The actions allowed are:

GGo to System ID

HHangup

OTransfer to operator

RRestart

SSay good-bye

For details on these codes, refer to Appendix B Action Codes.

Leave Message in an Interview Box

A caller routed to an interview box hears the questions in the order they are recorded. If the caller does not finish answering a question in the allotted reply time, the system continues with the next question.

Retrieve Message from Interview Box

All responses to the interview are stored as a single message, with a beep between each response. The subscriber who owns the interview box does not hear the original questions when listening to the replies. If a caller did not answer one of the questions in the sequence, the subscriber hears two consecutive beeps.

Only the owner of the interview box receives messages for the box. Interview box messages are listed in the message stack after transaction box messages, but before public messages.

6 - 4

Interview Boxes

Page 126
Image 126
NEC 750370 manual Leave Message in an Interview Box, Retrieve Message from Interview Box