Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

SECTION 2

 

IDENTIFY YOURSELF

 

TO THE SYSTEM

Subscribers who forget to enter a Personal ID when calling the system,

 

are handled by the system like an outside caller and any messages they

 

leave are one-way messages or public messages. However, subscribers

 

or guests can identify themselves by entering a Personal ID when the

 

system is listening for IDs or extension numbers.

 

This situation often occurs when the Electra Elite system extensions and

 

the voice mail system are programmed for Call Forward to Personal

 

Greeting. A subscriber may call another telephone extension in your office.

 

If that extension is busy or no answer, the call may be automatically

 

forwarded to the recipient message box on the voice mail system. The

 

caller hears the recipient personal greeting. Because the subscriber has

 

not yet entered a Personal ID, the voice mail system treats the subscriber

 

as an outside caller and takes a one-way message.

 

To leave a two-way message, a subscriber can enter a Personal ID while

 

the recipient personal greeting is still playing. The system then recognizes

 

the caller as a subscriber and responds:

 

“Press one to leave a personal message for <recipient name>.”

 

If the subscriber presses 1, the system takes a two-way message for the

 

recipient.

SECTION 3

 

SPECIAL DELIVERY

 

OPTIONS

Subscribers can mark messages for special delivery. Delivery options

 

include:

 

Urgent

 

Urgent messages are heard first.

 

Private

 

Subscribers cannot redirect a private message.

 

Future delivery

 

￿Specifies a future date and time for the message to be sent.

 

Return receipt requested

 

The sender is notified when the recipient hears the message.

9 - 4

Messages

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NEC 750370 manual Section Identify Yourself To the System, System is listening for IDs or extension numbers