NEC 750370 The Groups Screen

3 - 6 Directory Assistance
Issue 3 EliteMail VMS/EliteMail Limited
To use first names
1. Connect to EliteMail usi ng CoSession.
2. Exit to DOS prompt from voice mail appli cation on EliteMail.
3. From C:\vmail, Enter NAMES FIRST, and press .
4. Enter VM START, and press to run voice mail application.
5. After voice mail application boot up, su bscriber first and last names
must be swapped manually in the Personal Directory.
<Before Swap> Smith (first name), Dav id (last name)
<After Swap>> David (first name), Sm it h (l ast name)
The name must be changed in each mail box.
SECTION 3
NUMERIC DIRECTORY
ASSISTANCE Some organizations may want to offer dire ctory assistance using numbe rs
instead of letters. These organizations can set up the system so that
callers press numbers to look up a subscriber extension, instead of
pressing the first three letters of the subscriber name. Numeric directory
assistance is especially useful if m any callers have telephon e keypads
without letters.
Using numeric directory assista nce involves grouping subscri bers by a
common characteristic. In most cases, subscribers are grouped by
department or function. Howe ver, they can also be gro uped by locatio n,
schedule, alphabet, or any othe r grouping. Numeric directory assista nce
combines the features of the system message groups and transaction
boxes. Directory groups that list the people in your organization can be
set up (in much the same way that message group s to let subscribers
send the same message to several people at once are set up). Next, the
directory groups can be added to a directory menu to create one-key
dialing menus automatically (much like the one-key dialing used in
transaction b oxes).
The Groups Screen
Set up numeric directory assis tance at the Grou ps Screen. To view the
Groups Screen, sign in to the system. Press -. Directory menus and
directory groups are listed alphabet ically and are included with the
message groups on the system.