Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

To use first names

1.Connect to EliteMail using CoSession.

2.Exit to DOS prompt from voice mail application on EliteMail.

3.From C:\vmail, Enter NAMES FIRST, and press ￿￿￿￿￿￿￿￿.

4.Enter VM START, and press ￿￿￿￿￿￿￿￿to run voice mail application.

5.After voice mail application boot up, subscriber first and last names must be swapped manually in the Personal Directory.

<Before Swap> Smith (first name), David (last name) ￿<After Swap>> David (first name), Smith (last name)

The name must be changed in each mail box.

SECTION 3

 

NUMERIC DIRECTORY

 

ASSISTANCE

Some organizations may want to offer directory assistance using numbers

 

instead of letters. These organizations can set up the system so that

 

callers press numbers to look up a subscriber extension, instead of

 

pressing the first three letters of the subscriber name. Numeric directory

 

assistance is especially useful if many callers have telephone keypads

 

without letters.

 

Using numeric directory assistance involves grouping subscribers by a

 

common characteristic. In most cases, subscribers are grouped by

 

department or function. However, they can also be grouped by location,

 

schedule, alphabet, or any other grouping. Numeric directory assistance

 

combines the features of the system message groups and transaction

 

boxes. Directory groups that list the people in your organization can be

 

set up (in much the same way that message groups to let subscribers

 

send the same message to several people at once are set up). Next, the

 

directory groups can be added to a directory menu to create one-key

 

dialing menus automatically (much like the one-key dialing used in

 

transaction boxes).

The Groups Screen

Set up numeric directory assistance at the Groups Screen. To view the Groups Screen, sign in to the system. Press ￿￿￿￿￿￿-￿￿￿. Directory menus and directory groups are listed alphabetically and are included with the message groups on the system.

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Directory Assistance

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NEC 750370 Groups Screen, To use first names, Section Numeric Directory Assistance, Without letters, Transaction boxes