NEC 750370 manual One-Way Messages, Two-way Messages

Issue 3 EliteMail VMS/EliteMail Limited

One-Way Messages

A one-way message is left for a subscriber by an outside caller. The subscriber who hears the message cannot automatically reply, because the voice mail system does not know the sender identity.

Many messages for a subscriber are one-way messages. All messages taken by a transaction box or an interview box are also one-way messages. These messages are delivered to the subscriber that owns the box.

Two-way Messages

Two-way messages are left between subscribers or between subscribers and their guests. A subscriber leaves messages for other subscribers or guests during the subscriber conversation with the system.

In the subscriber conversation, the subscriber can select who should receive a message either by the recipient last name or extension number (actually the recipient Extension # ID). To select by name, the subscriber spells the first three letters of the recipient last name. The system then offers a list of matching names, and the subscriber selects the recipient.

Now, the voice mail system knows the identity of both the sender and recipient of the message, and the recipient can send an immediate reply as soon as the message is heard. The recipient does not need to identify who should receive the reply.

Leaving an automatic reply to a subscriber message is the major difference between one-way and two-way messages.

A subscriber may leave two-way messages for other subscribers or guests. A guest, however, can leave two-way messages only for the host subscriber.

9 - 2 Messages