EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

You can enter any valid telephone number or telephone system extension number in the telephone number field. You should not enter a voice mail System ID in this field. You can include , in the number for a pause. For a subscriber mailbox, you can place an X in the telephone number field to signify that the telephone number is identical to the Extension # ID. For a transaction box, X in the telephone number field indicates that the number is the same as the box System ID.

Call Transfer Type

This unlabeled field, below Day/Nite options in the Transfer section,

￿sets the way the voice mail system transfers calls. Rings

With Wait Ring call transfer, this field specifies the number of times the voice mail system rings before releasing the call. With Await-Anscall transfer, it specifies the number of times the voice mail system rings before returning to the caller to play the greeting and take an action.

Intro (Transaction Box or Operator Box)

The voice mail system plays a recording in this field before trying to transfer a call.

Screening? (Subscribers Only)

If this field is Yes, screening options are used. If it is No, call transfer

￿options in the Transfer Options field are used. Holding?

This indicates whether or not you want to allow calls to hold if the line is busy. This refers only to the voice mail system call holding feature, not to the Electra Elite. You can allow callers to hold by pressing a touchtone or by saying Yes. For details, refer to Chapter 2 Section 1 Call Hold.

￿Transfer Options

Screening Options(Subscribers Only)

The call transfer or screening options are used only if call transfer is turned on and call transfer is Await-Ans. Before turning on transfer or screening options, verify that call transfer is not Release or Wait Ring.

Reference

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NEC 750370 manual