EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

One-Key Dialing

Allows the caller to enter a single touchtone digit instead of a full System ID during a subscriber or transaction box greeting. This feature lets you offer callers a menu of choices during a greeting. One-key dialing options must be programmed individually for each subscriber and transaction box.

One-Way Message

A message left by an outside caller for a particular subscriber.

Opening Greeting

The greeting the system plays when it first answers a call. The system opening greeting is stored on Application Screen Page 3.

Option Set

The Transfer and Screening Options control how calls are transferred to a subscriber. Call transfer options are displayed in the Transfer section of the Personal Directory pages and include Announce, Confirm, Introduce, Message Screen, or Screen. Subscribers can switch between Transfer Options and Screening Options by telephone.

Outside Callers

Nonsubscribers (customers, clients, and friends who call your organization.

Owner

The owner is a subscriber or System Manager that controls a transaction box, voice detect box, interview box, or message group. The owner of a transaction box or interview box receives the messages left in the box. A transaction box owner can change the box greetings by telephone. The owner of a message group can change it by telephone. If the owner is deleted, all transaction boxes, interview boxes, and private message groups that the subscriber owned are also deleted. The subscriber open message groups are reassigned to

SYSTEM.

Personal ID

A subscriber uses this number to retrieve messages, leave messages and perform personal housekeeping (e.g., changing options or security codes) by phone. The system supplies a suggested Personal ID based on the Extension Number ID. In most cases, this is 9 plus the extension number.

Glossary

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NEC 750370 manual One-Key Dialing, One-Way Message, Opening Greeting, Option Set, Outside Callers, Owner, Personal ID