NEC 750370 manual Set Up Call Screening for a Subscriber

EliteMail VMS/EliteMail Limited Issue 3

￿CM (Confirm and Message Screen)

This combination is most commonly used for call screening. The system asks callers to record their name, then lets the subscriber accept or refuse the call after hearing the caller name. If the call is refused, the system plays the applicable greeting to the caller and takes an action (typically takes message).

Some callers may be offended if you do not take their calls after they identify themselves. Even if you are away from the telephone, callers are still screened and then directed to voice mail. To the caller, it may seem like you are available, but refused to take the call. You can reduce this problem by having subscribers turn call screening off (or turn call transfer off) when they are away from their telephones for extended periods.

Set Up Call Screening for a Subscriber

To set up call screening for a subscriber so that the subscriber can turn call screening on or off by telephone, place one of these call screening combinations of call transfer options in the Screening Options field on the subscriber Personal Directory page. Place other call transfer option codes in the subscriber Transfer Options field.

If the subscriber turns call screening on by telephone, the system uses the call transfer options listed in the Screening Options field. The Screening? field is also Yes. If the subscriber turns call screening off by telephone, the system uses the call transfer options listed in the Transfer Options field, and the Screening? field is No. A System Manager may also turn a subscriber Screening Options on or off by entering Yes or No in the Screening? field.

You may use the call screening combinations of call transfer options in any call transfer options field, including both the Transfer Options and Screening Options fields on a subscriber Personal Directory page. You may use other call transfer option codes instead of IC or MC in the Screening Options field, to allow a subscriber to switch between two different sets of call transfer options.

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