NEC 750370 manual Transfer, Greeting

EliteMail VMS/EliteMail Limited Issue 3

Transfer￿

Day?/Nite?

Use these fields to turn call transfer on/off for Day/Night Mode. If either field is Yes, enter the telephone number or extension the system should transfer calls to. The transfer number may be different for Day and Night Modes.

Call Transfer Type

This unlabeled field below the Nite? field, sets how calls are transferred to the transaction box and can be: Await-Ans(Await Answer), Release, or Wait-Ring(Wait for Ringback). For details on these types and the other fields that affect call transfer, refer to Chapter 2 Section 2 Call Transfer on page 2-11and Section 3 Screen Calls on page 2-16. For complete descriptions of each call transfer option, refer to Appendix C Call Transfer Options.

Greeting￿

Day/Nite/Alt

This section controls the transaction box greetings. A transaction box can have three separate recorded greetings. The fields display how many seconds each greeting lasts. The subscriber who owns the transaction box can record all three greetings and switch between the active Day or Night greeting and the alternate greeting. The System Manager can also record transaction box greetings at the console using a local connection.

If you don’t want the system to play a greeting, copy silence into the transaction box greeting fields. For steps, refer to Chapter 15 Recording￿Voice Fields.

The greeting does not have to be an actual greeting. It can be any message you wish. However, it should be consistent with the Action

￿you program.

Active

This field tells you which greeting is currently active. D/N means the standard Day or Night greeting is active (depending on which mode the box schedule is currently in). Alt means the alternate greeting is currently active. If the alternate greeting is active, it is used in both Day Mode and Night Mode. When the standard greeting is active, but not recorded, the system plays one of these default standard greetings:

•“<Owner recorded name> is not available right now.”

•“<Owner recorded name> is on the telephone now.”

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