Integration Option Codes

￿￿￿￿￿￿￿￿￿

 

In an integration, both the NEC Electra Elite telephone system and the voice

 

mail system share information on the origin and destination of calls. The

 

integration option codes are entered on Line 2 of Switch Setup Screen Page 1

 

to help the NEC Electra Elite telephone system better integrate with the voice

 

mail system. You can enter more than one option in this field. Each option

 

code must be separated by a single space. (e.g., CR,,, DT)

SECTION 1

 

 

DIALTONE

 

 

DETECTION

￿DT

 

 

Enables the voice mail system dial tone detection.

 

The voice mail system listens for dialtone while playing prompts or

 

recording messages. If the voice mail system detects a dialtone, it

 

assumes the caller has hung up and ends the call.

 

The voice mail system also checks for dialtone before dialing out, and if

 

dialtone is absent, assumes its outgoing call has collided with an

 

incoming call on the same port. The voice mail system then immediately

 

changes into call answering mode and places the outgoing call back into

 

the dial-out queue to be dialed again later.

 

The following integration options control different aspects of the voice

 

mail system dial tone detection sensitivity:

 

DT8=0

 

 

Entering DT8=0 in the Integration Options field disables dial tone

 

 

detection on dial out calls. The voice mail system still listens for dial

 

 

tone while recording messages, to verify that a caller has not hung

 

 

up.

 

 

To turn back on, enter DT8=1.

 

DT9=0

 

 

Entering DT9=0 on the Integration Options field disables dial tone

 

 

detection on transferring calls to the operator. The voice mail system

 

 

still listens for dial tone while recording messages, to verify that a

 

 

caller has not hung up.

To turn back on, enter DT9=1.

Reference

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Image 383
NEC 750370 manual Section Dialtone Detection