Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

SECTION 4

SET INTEGRATION

OPTIONSThe Integration Options field on Line 2 of Switch Setup screen Page 1 sets special integration options that control how the voice mail system works with the NEC Electra Elite telephone system, including:

Dialtone detection

￿Outdial trigger length for external calls Particular NEC telephone system integrations.

You can list more than one integration option in this field, if each integration option code is followed by a single space. The codes are listed in Appendix F Integration Option Codes.

SECTION 5

SET DIALING CODES The voice mail system must know what codes to dial to access particular features of the NEC Electra Elite telephone system. For more information on these special telephone number characters, refer to Appendix E Special￿Dialing Characters.

Outdial Access

To place outside calls (to deliver messages off-site or to activate pagers), the voice mail system must know the outdial access code. The voice mail system dials this code (typically 9) to get an outside ￿line.

By default, the voice mail system automatically dials outdial access codes before dialing any message delivery telephone number longer than 5 digits. This causes a problem if Extension # IDs are longer than 5 digits. To disable the outdial access code for a particular telephone number, put , in front of the first digit of the telephone number (e.g.,

￿,5551234) or change the outdial trigger length.

Call Transfer Sequences

For the voice mail system to transfer calls, it must know the transfer dialing sequences for the NEC Electra Elite telephone system. It must know how to put a caller on hold, call an internal extension, and connect the caller or return to the caller if the extension is busy or not answered.

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Switch Setup

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NEC 750370 manual Issue EliteMail VMS/EliteMail Limited, Section SET Integration