EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

 

Avoid the following:

 

X and Z. The system automatically marks every message with

 

 

return receipt requested. Subscriber can’t cancel the request.

 

Z only. The system plays receipt summaries and return

 

 

receipts for each message, resulting in redundant receipts.

 

 

Always add the B code when you use Z.

 

Leave Messages

 

Each time you leave a message for a subscriber, guest, or message

 

group, the system lets you review any messages you already sent to that

 

person or group. This feature allows you to review unheard messages,

 

then cancel them or change their special delivery options. This feature is

 

not affected by the B, X, or Z access code.

 

Also Refer To:

 

Section 1 Message Types on page 9-1

 

￿Section 12 Take a Message on page 9-45

 

Chapter 20 Subscribers

SECTION 12

 

 

TAKE A MESSAGE

EliteMail is very flexible in how it takes messages from outside callers. You

 

can set up different options for individual subscribers. You can set up

 

message taking in transaction or voice detect boxes for special

 

applications. You can also control whether or not callers can edit

 

messages, or leave urgent messages.

This section discusses how to control message taking through system- wide fields and individual fields on Personal Directory, Transaction Directory, and Application Screen pages. The focus is primarily on how outside callers leave messages. You can also control how subscribers leave messages by adjusting access codes. For details, refer to Chapter 20 Subscribers.

The Transfer￿Greeting￿Action Structure

In most cases, the voice mail system handles calls by following the programmed sequence TransferGreetingAction set up for a subscriber or box and displayed on:

The Personal Directory page for each subscriber. Refer to Figure 9-14 Message Taking Fields on Subscriber Page.

￿Chapter 24 Transaction Boxes

Application Screen Page 3 (the Operator Box).

Reference

9 - 45

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NEC 750370 manual Leave Messages, Not affected by the B, X, or Z access code, Message Types on, Section Take a Message