Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

SECTION 3

CONTROL THE

NUMBER OF RINGS TO

WAIT

SECTION 4

SET THE DAY/NIGHT

The system activates a built-in call collision prevention feature if you turn dial tone detection on. (Refer to Chapter 21 Switch Setup.) If a call comes in on a port set to A/D, A/L, A/M, Dial, Lamp, or Msg at the same time the port is attempting to dial out, the system gives priority to the incoming call and terminates the dial-out request. (The dial-out request is put back in the queue.)

If an A/D, A/L or A/M port is the only port not busy, the system does not initiate dial-out calls until another port is free to answer incoming calls.

The Line 15 Rings to Answer field stores the number of rings the system should wait before answering a particular port. In most cases you want the port to answer on the first ring (Rings to Answer set to 1). This applies to a ￿port that has a port status of Ans, A/D, A/L, or A/M.

Do not set Rings to Answer = 0.

SCHEDULE FOR PORTS Much of the system interaction with an outside caller depends on whether the system is in Day Mode or Night Mode.

You can set a different schedule for each port on Line 16, Day/Night Schedule (1-4). By default, the system uses Schedule #1, unless you tell it to use a different schedule. You can define four different Day Mode/Night Mode schedules for the system. For details, refer to Chapter 17 Schedules.

Except in special cases, most applications use one schedule for the entire system. But, if departments with different business hours share a voice mail system, using different ports to answer each department calls, you could assign different schedules. Then, you could define two different Day Mode schedules (Schedule #1 and Schedule #2) on Application screen Page 4, then enter the number of the schedule that is to control each port on Application screen Page 2 in the Day/Night Schedule (1-4)field.

Also Refer To:

Chapter 9 Section 5 Message Delivery on page 9-9

Chapter 9 Section 13 Message Waiting Lamps on page 9-54

Chapter 14 Public Interview Box and Public Messages

Chapter 17 Schedules

￿Chapter 18 Screens for the application screens Chapter 21 Switch Setup

13 - 4

Port Applications

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Image 217
NEC 750370 manual Also Refer To, Section Control Number of Rings to Wait SET the DAY/NIGHT