13 - 4 Port Applications
Issue 3 EliteMail VMS/EliteMail Limited
The system activates a built-in call collision prevention feature if you
turn dial tone detection on. (Refer to Chapter 21 Switch Setup.) If a
call comes in on a port set to A/D, A/L, A/M, Dial, Lamp, or Msg at
the same time the port is attempting to dial out, the system gives
priority to the incoming call and t erm inat es the di al-out requ est. (The
dial-out request is put back in the queu e. )
If an A/D, A/L or A/M port is the only port not busy, the system does
not initiate dial-out calls until another port is free to answe r incoming
calls.
SECTION 3 CONTROL THE
NUMBER OF RINGS TO
WAIT The Line 15 Rings to Answer field stores the number o f rin gs the system
should wait before answering a particular por t. In most cases you want the
port to answer on the firs t ring (Rings to Answer set to 1). This applies to a
port that has a port status of Ans, A/D, A/L, or A/M.
Do not set Rings to Answer = 0.
SECTION 4 SET THE DAY/NIGHT SCHEDULE FOR PORTS Much of the system interaction with an out side calle r depe nd s on whe ther
the system is in Day Mode or Night Mode.
You can set a different schedule for each port on Line 16, Day/Night
Schedule (1-4). By default, the system uses Schedule #1, unless you tell
it to use a different schedule. You can define four different Day Mode/Night
Mode schedules for the system. For details, refer to Chapter 17
Schedules.
Except in special cases, most ap plic a tions use one schedule for the e nt ire
system. But, if departments with different busin ess hours share a voice
mail system, using different ports to answer each department calls, you
could assign different schedules. T he n, you could define two different D a y
Mode schedules (Schedule #1 and Sch edule #2) on Application scre en
Page 4, then enter the n umber of the schedule t ha t is to control each po rt
on Application screen Page 2 in the Day/Night Schedule (1-4) field.
Also Refer To:
Chapter 9 Section 5 Message Delivery o n page 9-9
Chapter 9 Section 13 Message Waiting Lamps on page 9-54
Chapter 14 Public Interview Box and Public Messages
Chapter 17 Schedules
Chapter 18 Screens for the ap plication screens
Chapter 21 Switch Setup