EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

A directory menu has its own System ID in the Directory ID field at the top of the screen. Outside callers can enter this System ID to hear this menu. You can use the Directory ID to route callers to this menu automatically by using the GotoID￿Action on a transaction box, interview box, Operator Box, Public Interview Box, or a subscriber Personal Directory page.

You cannot use a directory menu to transfer calls, play a greeting, or record messages. A directory menu is used only to create one-key dialing menus for numeric directory assistance.

Numeric Directory Assistance Example

Refer to Figure 3-4 Numeric Directory Assistance Using Directory Groups and Directory Menu. This example of numeric directory assistance for the XYZ Corporation includes a directory menu, several directory groups, and a directory submenu. The opening greeting tells callers the System ID to press to reach the numeric directory.

The system is shipped with the directory menus and directory to create this application already added. The System ID for the numeric directory assistance example is $411. To use this example, change the System ID to an ID callers can dial using the telephone keypad, and add subscribers to the directory groups. (If you want to keep the default opening greeting, use the System ID 411, and change the System ID for any other box already using the System ID 411.)

Reference

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NEC 750370 manual Numeric Directory Assistance Example