3 - 2 Using Remote Maintenance
Issue 3 EliteMail VMS/EliteMail Limited
SECTION 3 ACCESS REMOTE
MAINTENANCE MENUS Remote Maintenance is a te rminate-and-stay resident (TSR) program,
meaning it remains loaded in your c ompu ter mem ory wh ile you use DOS
or run other applications. Press - to access the Remote
Maintenance Main Menu. The Main M en u includes several submenus that
are described below.
You must press Shift key on the left side of the keyboard.
To select from the Main Menu or any submenu, either:
Press the function key listed next to the desired selection.
Use the arrow keys to highlight your s ele ction, and press .
To return from any submenu to a previous menu, p ress . To escape
from a submenu or a selected function, you can also press .
When you press ], changes you made are not saved.
SECTION 4 RETURN TO DOS Press to return to DOS from the Remote Mainte nance Main Menu
but leave the Remote Main te na nce Main Menu accessible. You may then
run other DOS programs and later pres s - to return to the Main
Menu.
You do not need to reload the remote software with the RR command
unless you restart the comp uter or unload Remote Ma in tenance using the
SUNLOAD command. For details, refer to Chapter 3 Section 9 Unload
Remote Maintenance from Memory on page 3-5.
SECTION 5 CALL HOST
COMPUTER 5.1 Start a Remote Maintenance Session
Use the Call Menu. Applicable for technicians working wi th
multiple host computers and/or di fferent COM settings (
e.g.
,
modem or baud rate).
Use Quick Connect. Applicable if you have only one h ost
computer to support or prefer to manua lly ent e r the telephone
number.