NEC 750370 manual Touchtone KEY Effect on Message Playback

Issue 3 ￿ EliteMail VMS/EliteMail Limited

Use Touchtone Keys during Playback

While listening to a message, the subscriber may control how the system plays the message. The subscriber may use touchtone keys to reverse, forward or pause the message, increase or decrease the volume of the message, skip over the message for later retrieval, or redirect the message to another caller. The following diagram illustrates which keys are active when subscribers listen to messages:

TOUCHTONE KEY	EFFECT ON MESSAGE PLAYBACK
1	Skip to the very end of the message
2	Interrupt message to redirect or delete
5	Raise or lower the volume
7	Backward several seconds
8	Pause playback
9	Forward several seconds
*	Stop message and save as new
#	Repeat several seconds

Figure 9-12 Touchtone Key Effects on Message Playback

•Skip

Press ￿￿￿on the touchtone pad while the system is playing a message to cause the system to skip to the end of the message immediately. This key is active during the whole conversation, not just during message playback. If you press ￿￿￿while the system is asking a question, it skips to the end of the question and assumes that the 1 also means a yes response to the question.

•Interrupt

Press ￿￿￿on the touchtone pad while the system is playing a message to cause the system to stop playing the message and ask:

“Would you like to redirect this?" Caller can then respond yes and send the message to another subscriber. This is most useful when an outside caller has left a message for the wrong subscriber, or has left a message about a problem that can best be handled by another person in the office.

9 - 38 Messages