NEC 750370 manual Delete the messages for a voice detect box, Section Voice Detect

EliteMail VMS/EliteMail Limited Issue 3

Delete the messages for a voice detect box

1.Sign in to the system, and press ￿￿￿￿￿￿-￿￿￿to view the Transaction Directory.

2.Press ￿￿￿￿￿￿￿repeatedly (or use the Jump command), to display the voice detect box you want to delete.

3.Press ￿￿￿￿￿￿￿.

4.	Press	until you highlight All Messages, and press ￿￿￿￿￿￿￿￿.
5.	Press ￿	to confirm.

SECTION 6

VOICE DETECT

OPENING GREETING To route callers to your voice detect application, you must set up your opening greeting. To do this, sign in to the system. ￿￿￿￿￿￿￿￿￿￿to view Application screen Page 2. Figure 25-5 Sample Opening Greeting Routing to a Voice Detect Box shows how to route callers through the $VOICE default voice detect box. In this example, voice detect is only used during Day Mode.

Set up the opening greeting for voice detect

1.To move callers quickly through to the first voice detect box, your opening greeting should include only an Intro and Action statement. For example:

“Hello, this is (organization name). If you’re calling from a touchtone telephone, you may enter the extension number anytime. If you don’t know the number, press 411 for a directory.”

In the ACTION field of the $Greeting Box, enter the System ID of the first voice detect box in the application.

2.Make sure the greeting of the first voice detect box an outside caller reaches clearly explains the caller options. For example:

“Or to speak with an operator, please say Yes after the beep and someone will be right with you...<beep>.“

The system automatically plays a beep at the end of the greeting to help callers know exactly when to speak.

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