NEC 750370 Section Test the Voice Detect Application, Section SET UP Voice Detect Call Holding

Issue 3	EliteMail VMS/EliteMail Limited
SECTION 7
TEST THE VOICE
DETECT APPLICATION	Always test a voice detect application after you set it up. Call the system
	and check that the system handles the call correctly when you say Yes
	and when you remain silent.
	A voice detect box uses advanced digital signal processing technology to
	distinguish between sound and silence. However, because of noisy
	telephone lines, background noise, or other noises made by the telephone
	system, the voice mail system may occasionally react as if the caller
	spoke, even if the caller remains silent. Also, if a caller speaks very softly,
	sometimes the voice mail system may not hear the caller, and instead
	reacts as if the caller remained silent.
	Take these factors into account when you test the voice detect application.
	Try varying the volume of your voice, and calling the voice mail system
	from a noisy room. You may also raise or lower the number of seconds the
	system waits for a spoken answer. If you need additional assistance,
	contact Technical Support.
SECTION 8
SET UP VOICE DETECT
CALL HOLDING	This feature lets callers queue up for a busy extension by saying Yes
	instead of pressing a touchtone. Call holding only works with call transfer
	On, and Await Answer or Wait for Ringback call transfer.
	You may set voice detect call holding on any screen that has the Holding?
	field by setting the field to Vox. For details, refer to Chapter 2 Section 1
	Call Hold on page 2-1.
SECTION 9
CONTROL HOW LONG
THE SYSTEM WAITS
FOR SPEECH	You can control the number of seconds the system waits for an outside
	caller to speak. To do this, use the Max time to wait for voice field on
	Line 29 of Switch Setup screen Page 3. By default, the system waits 3
	seconds for the caller to speak. Refer to Figure 25-6 Maximum Time to
	Wait for Voice Field.

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