Issue 3

 

EliteMail VMS/EliteMail Limited

 

 

 

 

 

 

SECTION 5

 

 

MESSAGES FROM THE

 

 

PUBLIC INTERVIEW

 

 

BOX

Subscribers who have access to public messages, hear any message left

 

in the Public Interview Box after they check all new messages.

 

Each set of responses to the Public Interview Box questions is stored as a

 

single message. A beep is recorded between each response in the

 

interview. You do not hear the original interview questions when you hear

 

the replies. If a caller does not answer a question, you hear two

 

consecutive beeps, indicating no response.

 

If more than one subscriber has public message access, only the first

 

subscriber to hear a public message hears it as a new message. The

 

message is available to subsequent subscribers with public message

 

access as an old message. If a subscriber deletes a public message, it is

 

deleted from the system and is not available to other subscribers.

 

The number of people who can access public messages should be limited

 

to help ensure that important messages are not inadvertently deleted. You

 

should have at least one person also, such as the receptionist, who

 

receives all new public messages, and, if necessary, can redirect the

 

messages to the applicable subscribers. If you delete the only subscriber

 

who has public message access, remove the P access code from another

 

subscriber￿

so that person can receive public messages.

Preserve a Public Message

You can also keep a public message as a new message that can be heard by other subscribers with public message access. To do this, the first subscriber to hear the message must press * either while listening to the message or during the message time and date announcement.

When any subscriber hears an old public message, that subscriber must archive it to keep the message as an old message for other subscribers with public message access. An old public message

￿listened to but not archived is immediately deleted from the system. Message Notification for Public Messages

System Managers and operators may not want the system to call them or light message waiting lamps if the only messages they have waiting are public messages. They can add the C access code to the Access field of their Personal Directory pages to have the system light message waiting lamps only when they have new messages specifically addressed to them.

14 - 4

Public Interview Box and Public Messages

Page 221
Image 221
NEC 750370 manual Section Messages from Public Interview BOX, Public Interview Box after they check all new messages