Reference 19 - 1
Security Codes
A subscriber security code prev ents unauthorized callers from accessing
confidential messages.
For maximum security, the system never displays the security code on the
screen or reads it over the telephone, even to the subscriber. System
Managers cannot change or set a sub scriber security code. Only the
subscriber can set the code, and only by t ele phone.
This chapter explains how s ec u rity codes work, including ho w subscribers set
a security code by telephone, and what to do if sub scribers forget their
security code.

SECTION 1

SECURITY CODES

AND PERSONAL ID A security code is like a Personal ID beca use the sub scriber en ters it on the
touchtone pad as part of the subs c ribe r identification process. A security co de
is different from a Personal ID becaus e a sub scriber c an chan ge the sec urity
code anytime.
Two subscribers with different Personal IDs can have the same security code
with no conflicts. The total possible security codes each subscriber may have
decreases the possibility of an unauthor ized caller successful ly cracking the
system. Unlike Personal IDs, the security code is never displayed anywhere.

SECTION 2

SET A SECURITY

CODE A subscriber can set a secur ity code during the enrollm en t conversation or by
accessing setup options.
If the subscriber enrolls in the system by telephone, the system asks the
subscriber to set a security code. The subscriber can set the security code
then, or skip setting a code and a dd one later using setup options. The
subscriber can also use setup options to change the code anytime.
A subscriber that does not set a security code may access the voice mail
system just by calling a Personal ID. However, privacy or una utho rize d use is
not assured unless a security code is use d.
To set a security code by telephone, refer to the EliteMail VMS/EliteMail
Limited Voice Mail User Guide #750178-0.