NEC 750370 SECTION 11 M ESSAGE R

9 - 42 Messages
Issue 3 EliteMail VMS/EliteMail Limited
SECTION 11
MESSAGE RECEIPTS A message is received when someone lis tens to it, even if the person
listens only to the beginning of the message or saves the message as new
(except for dispatch message groups) .
This section explains how mes sage receip ts work, h ow rece ipts differ for
message groups, and how to set up message receipts for subscribers.
The voice mail system can tell you if any messages you sent are received
by a Return receipt or Receipt summary.
With return receipts, the system provides more information, but the
conversation is longer. With receipt summaries, the conversation is
shorter, but may not include enough informat ion for some subscribers.
Most subscribers want only one type of message receipts. By default, the
system allows subscribers to mark messages for return receipt and leaves
the receipt summary feature off.
Return Receipt
Subscribers can mark a m e ssage for return receipt as p art of special
delivery options. When you re quest a return receipt for your
messages, the system gives you detailed information about each
message you sent to a subscriber, guest, or message group.
Each return receipt identifie s the m essage by the da y and tim e you
sent it and announces when the message was received. Subscribers
can also have the system automatically mark every message they
send for return receipt. Here are some sample return receipts:
“Hugh Yale got the message you sent today at 12:05pm, received
today at 1:35pm.”
“Sue Ying got the message you sent yesterday at 8:30am, received
today at 8:45am.”
Receipt Summary
When you check new messages, the system summarizes whether
the messages you sent to another subscriber, guest, or message
group were received. The rec eipt summary d oes not identify which
messages were received. It only tells you wheth er a subscriber,
guest, or message group re ceived any o r all of your messag es, and
whether the person left you any messa ges.