NEC 750370 Section Access a Transaction BOX, To access a transaction box, Sample Transaction Box

Transaction Boxes

￿￿￿￿￿￿￿￿￿

A transaction box is a special mailbox that you can use to program special call routing, create menus, or provide announcements of recorded information.

The applications for transaction boxes can be as simple or complex as you wish. Some organizations use transaction boxes to route callers to different departments, or provide morning, afternoon, and evening greetings. Other organizations use transaction boxes to play detailed audiotext messages, route callers to other submenus, and route callers to interview boxes.

This chapter describes how transaction boxes work and explains how to use them.

SECTION 1
ACCESS A
TRANSACTION
BOX	To access a transaction box
	1.	The caller dials the box System ID.
	2.	The caller presses a single touchtone in response to a one-key dialing
		menu.
	3.	The GotoID￿action automatically routes the caller to a transaction box.
	4.	The system answers a port with the transaction box.
SECTION 2
THE TRANSACTION
DIRECTORY	Each transaction box has a page in the Transaction Directory. Refer to Figure
	24-1 Sample Transaction Box.

Reference 24 - 1