Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

Personal Secretary

Ensures every important call for a subscriber is answered. If the subscriber is unavailable, callers can be routed to another extension automatically or can make a menu selection to choose where to route the call.

Port

A telephone channel or line coming into the system.

Private Group

A private message group belongs to a single subscriber, called the group owner. Only the group owner may leave messages for other group members. Group owners cannot be a member of their private groups.

Prompt

A recording played at a specific time in the conversation. System prompts are stored in voice fields on the Voice Prompt Editor Screen.

Public Message

Messages left in the Public Interview Box or the Operator Box are public messages available to all authorized subscribers. Usually, only a few people have access to public messages.

Private Group

A private message group belongs to a single subscriber, called the group owner. Only the group owner may leave messages for other group members. Other members can hear the group message but cannot leave a message for the group in return.

Recorded Name

The recorded name of a subscriber, guest, operator or transaction box. The system plays the recorded names (also called voice names) in prompts that require identification of the source or destination of a message.

Release

Call transfer when the voice mail system releases a call to the NEC telephone system. The voice mail system does not track the progress of the call.

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Glossary

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NEC 750370 manual Personal Secretary, Port, Private Group, Prompt, Public Message, Recorded Name, Release