NEC 750370 manual Section ADD Interview Boxes, Section SET UP AN Interview BOX

Interview Boxes

￿￿￿￿￿￿￿￿

The system can ask callers a series of questions using an interview box. An interview box may be used to ask for names and addresses, take sales orders, or take names, problems and telephone numbers in a product support organization.

Each interview box is owned by a subscriber. The owner receives all messages left in the interview box. This chapter describes how to design and use interview boxes.

SECTION 1
ADD INTERVIEW
BOXES	The System Manager adds interview boxes individually at the system console.
	1.	At the voice mail system Banner Screen, press ￿￿￿￿to sign in. Enter a
		System Manager ID, and press ￿￿￿￿￿￿￿￿. If asked, enter the System
		Manager security code and press		￿.
	2.	Press	￿￿￿￿￿￿￿- to jump to the Transaction Directory.
	3.	Press	for Add. The Add Menu is displayed.
	4.	Press	!￿to select interview box.
	5.	Press	to set the System Manager as the box owner, or press ￿￿￿
		to￿￿￿￿￿￿￿choose a different owner. Enter the owner last name, and press
		￿	. Press ￿￿￿until the system displays the owner name, then press
		.
	6.	Enter the interview box System ID, and press ￿￿￿￿￿￿￿￿.
	7.	Enter the name of the interview box, and press ￿￿￿￿￿￿￿￿. You cannot
		leave the name blank.

SECTION 2

SET UP AN

INTERVIEW BOX

Before setting up an interview box, you should write the text of the questions. For each question, decide the number of seconds a caller response can last. The questions may include introductory statements or other information. You should also decide how a caller routes to the interview box.

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