EliteMail VMS/EliteMail Limited Issue 3
Reference 7 - 3

SECTION 2

CHECK THE KEYPAD

MAP You can check the name of the current keypad map in the Keypad field on
Line 56 of Figure 7-2 Application Screen P age 6 Showing Key pad Map.
This field is for display only.
Figure 7-2 Application Screen Page 6 Showing Keypad Map
When to Change the Keypad Map
The voice mail system uses one keypad map system-wide. The keypad
map is selected during system installation. After installation, there are only
two reasons to change the keypad map:
An organization installing a new N EC telephone system may want to
change its keypad map if the new telephone k eypads are differe nt
from the old telephones.
An organization may want to c h ange its keypad map to better match
the keypad of the majority of its outside callers.

Considerations

Before changing the keypad map, con s ide r the following questions.
Do you want to accommod ate internal subscribers or outside callers?
Organizations should try to accommodate both internal subscribers
and outside callers. When t hat is not possible, most organizatio ns
select the keypad map that matches the keypad on their internal
subscriber telephones.
In some applications, however, you m ay want to accommodate
outside callers instead of internal subscr ibers. For example, if you
have an import/export business, you may want to select the keypad
map which best accommodat es suppliers or clien ts, rather t han the
internal staff.