EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

Sample Boxes and Directories

Three sample transaction boxes and one sample voice detect box are included in the default system. You can study these examples to see how System IDs are used. These examples are not required features of the system. You may delete them, record them again, or change their System IDs as necessary.

Box ID 411: Sample Departments Box

Box ID 700: Sales Department Box

￿Box ID 800: Technical Support Department Box

Box ID $VOICE:

Sample Voice Detect Box

As an example of numeric directory assistance, the system also includes 2 directory menus and 4 directory groups on the Groups Screen. The System ID for the numeric directory assistance example (that begins with a directory menu called Numeric Directory) is $411. Directory groups and submenu (Accounts, Customer Service, Sales, Shipping, and Technical Support) do not have System IDs. For details, refer to Chapter 3 Directory Assistance.

SECTION 8

 

PERSONAL IDS AND

 

SECURITY CODES

If you create Personal IDs from Extension # IDs, it is relatively easy for a

 

stranger or coworker to guess at a subscriber Personal ID. To increase the

 

system security, subscribers should add their own security code to the

 

system.

 

A security code can have up to 10 digits. Unlike a System ID, a security

 

code does not have to be unique. Two subscribers (with different Personal

 

IDs) can have the same security code. Also, because a security code is

 

not an ID code, a subscriber choice of security code is not limited by the

 

numbering plan you use for System IDs.

 

This greatly increases the total number of security codes subscribers may

 

have and decreases the possibility of an unauthorized caller guessing the

 

security code.

 

Subscribers enter a security code on the telephone keypad after they enter

 

their Personal ID. An unauthorized caller must know both a subscriber

 

Personal ID and security code to break into the system. Unlike Personal

 

IDs, security codes are never displayed.

Reference

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NEC 750370 manual Sample Boxes and Directories, Section Personal IDS Security Codes, Numbering plan you use for System IDs