EliteMail VMS/EliteMail Limited Issue 3
Reference 3 - 11
Set Up Numeric Directory Assistance
Setting up numeric directory assistanc e involves these main steps:
1. Create a directory group for each group of subscribers (by locatio n,
schedule, or department) you w ant list ed in th e nume ric direct ory at
the Groups Screen. A directory group lists the subscribers in each
group and their Extension # IDs. Use a local connection to record a
name for each directory gro up. Define who be longs in th e directo ry
group by adding subscribers to it.
2. Add a directory menu. Do this from the Groups Screen, too. You
can add up to eight different directory group s and directory menus on
each directory menu. A director y menu lists the name of each
directory group or submenu. The system automatically creates a
one-key dialing menu from the list of direc tory groups and menus .
Outside callers hear directo ry assistance for a pa rticular directory
group, or choose a submenu by press ing a single touchtone key.
3. Record the opening greeting again to let ou tside callers know how to
reach directory assistance.
Add a Directory Group or Directory Menu
The System Manager maintains numeri c directory assistance at the
Groups Screen.
1. Sign in to the system, and press - to display the Groups
Screen.
2. Press to add.
3. Press to highlight Directory Assistance, and press
.
4. Press to select Directory Group, or press to highlight
Menu for Directory, and press .
5. Enter the name for the directory group or menu, and press .
6. The system prompts you for a System ID for the directory menu.
Adding a System ID is optio nal. H owever, to allo w ca llers to a ccess
the directory group or menu by pres sing an ID , or to route callers to
the directory group or me nu automatic ally, you must use a System
ID.