EliteMail VMS/EliteMail Limited

Issue 3

 

 

 

 

Here are some sample receipt summaries:

“Hugh Yale got all your messages, and left a message...”

“Sue Ying got your last message today at 1:30pm, but left no reply.”

“Sue Ying hasn’t heard your last message, but left a message...”

The Message Receipt Conversation

The system plays message receipts as part of your message stack for new messages. If you are using message receipts, you hear them before you hear a reply from a subscriber or at the end of your new message stack.

If you have message receipts but no new messages when you call the system, the system asks if you want to hear return receipts instead of ￿asking if you want to check new messages.

Message Receipts for Groups

The system gives you slightly different message receipts for message groups.

For a group with broadcast distribution, the system gives you a message receipt only after all members of the group have received the message. For example, if you request a return receipt:

“The Sales Group got the message you sent yesterday at 10:00am. The last member heard it today at 4:45pm.”

Or, for a receipt summary:

￿“The Sales Group got your last message today at 4:45pm.”

If you don’t get a message receipt, you can list group members who have not heard a broadcast group message. For details, refer to the EliteMail VMS/EliteMail Limited Voice Mail User Guide # 750178-0.

If a message group has dispatch distribution, only the first person to listen to a group message receives it. For a dispatch group, the system tells you which group member received the message:

“Hugh Yale got your message to the Sales Group sent today at 10:00am, received today at 10:45am.”

Or, for a receipt summary:

“Hugh Yale got your last message to the Sales Group today at 5:01pm.”

Reference

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NEC 750370 manual Message Receipt Conversation