NEC 750370 manual TransferGreetingAction Structure, Section Call Transfer

EliteMail VMS/EliteMail Limited		Issue 3
SECTION 2
CALL TRANSFER	The voice mail system transfers calls to the Electra Elite. A variety of call
	transfer options allow you to customize how a call is transferred and what
	a caller hears. These settings can be customized for individual subscribers
	or for the needs of the Electra Elite.

This topic describes:

The Transfer￿Greeting￿Action structure

The call transfer types

￿How to set up call transfer fields The call transfer options

The Transfer￿Greeting￿Action Structure

In most cases, the voice mail system handles calls by following the programmed sequence Transfer￿Greeting￿Action that is set up for a subscriber or box and shown on:

￿The Personal Directory page for each subscriber Transaction boxes and voice detect boxes

On Application screen Page 5 you can also set the default Transfer￿

Greeting￿Action structure for new subscribers added to the system.

When call transfer is turned on for a subscriber or box, the voice mail system tries to transfer a call to the telephone number listed. If unsuccessful, the system plays the applicable greeting (if any), then follows the instructions set in the Action area.

Call transfer always involves the voice mail system passing a call to the Electra Elite, but call routing involves the voice mail system passing a call from one System ID to another. Transferring a call to a telephone number or extension is always handled in the Transfer section of the screen, and routing a call to another voice mail system Extension # ID or System ID is handled in the Action and One key dialing sections.

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