NEC 750370 Section Automatic Versus Numeric Directory, Section Automatic Directory Assistance

Issue 3 EliteMail VMS/EliteMail Limited

SECTION 1

AUTOMATIC VERSUS

NUMERIC DIRECTORY

ASSISTANCEThe main differences between numeric and automatic directory assistance include:

NUMERIC DIRECTORY							AUTOMATIC DIRECTORY
Works	for		telephones			with	Requires	letters	on	the
numbers only.							telephone keypad.
Flexible, user-defined structure							Alphabetic listing by name.
based	on			groupings		of
subscribers			(by department,
location,		schedule,			or	other
common characteristic).
Requires special setup by the							No special setup required. The
installer or			System		Manager.		system is set up for the
You	must			manually		add	automatic directory		by default.
subscribers to directory groups,							By default, outside callers press
create a directory menu, and							555 to hear the automatic
record	an	applicable			opening		directory.
greeting.		Numeric			directory
assistance			requires		ongoing
maintenance				as		new
subscribers			or	groupings		are
added or deleted.
The System Manager or installer							Subscribers	can	control	by
sets	up	numeric			directory		telephone whether or not they
assistance			at	the	system		are listed in the automatic
console. Listings in the numeric							directory.
directory cannot be changed by
telephone.

SECTION 2

AUTOMATIC

DIRECTORY

ASSISTANCE

To use automatic directory assistance, a caller must have letters on the touchtone keypad. Callers need to know only the last name of the person they want to reach. When a caller presses the System ID for automatic directory assistance, the system asks for the first three letters of the last name of the person desired.

3 - 2 Directory Assistance