Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

The system announces the time to the nearest minute when the message was sent. For example, “...recorded today at 11:57am.” Note that the system uses its own internal clock for this timestamp. The system clock may not agree with the subscriber watch. To avoid confusion, the System Manager should check the system clock regularly. The system constantly displays what it believes is the current time and date in the upper right corner of the Banner Screen. Refer to Chapter 17 Section 9 Message Notification to Set the Date and Time.

After the timestamp, if there is another message from this same source, the system says “The next message is...”, and plays the next message.

After reading all the messages from an identified subscriber or guest, the system automatically offers to record an immediate reply:

“For no reply press 2, otherwise I'll record your message now.”

This makes it easy for the subscriber to respond to the message. If the message is from an outside caller, a transaction box or interview box, the system does not record an automatic reply.

This is true even when a message is left in one of these boxes by another subscriber or guest who did not enter a Personal ID. Without

￿the Personal ID, the system does not know who the message is from. At the End of the Message Stack

After reaching the bottom of the message stack, the subscriber usually hears:

“There are no further messages.”

If the subscriber skipped over any messages, or if a new message was received while the subscriber was checking messages, the system reminds the subscriber that there are still new messages waiting:

“You still have <number> new messages.”

The subscriber may press 1 to check these remaining messages. If touchtones are not pressed, the subscriber continues through the conversation.

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Messages

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NEC 750370 manual