NEC 750370 manual

Issue 3 ￿ EliteMail VMS/EliteMail Limited

The Message Stack and Announcements

The system gives the subscriber information about the status of messages before playing them. The system tells the subscriber how many new messages are waiting and the source of each message. The system can also be configured to tell a subscriber how much time it takes to listen to a set of messages. A subscriber can use this information to skip over all or some of the messages.

When a subscriber listens to new messages, the system organizes the messages in a message stack. The messages are organized by source for playback in the following order:

•Messages from other subscribers

•Messages from guests

•Messages from outside callers (“Your message box...”)

•Messages recorded by transaction boxes

•Messages recorded by interview boxes

•Messages recorded by the Operator Box (public message access required)

•Messages recorded by the Public Interview Box (public message access required).

Urgent Messages

The system plays subscriber urgent messages before playing regular new messages. The subscriber hears all the urgent messages from

￿each source, in the same message stack order as regular messages. Number of New Messages

If a subscriber enters a Personal ID and security code, the system responds with a greeting and the number of new messages waiting:

“<Recorded name>. Remember, 1 for Yes and 2 for No.” “You have <number> new messages.”

As the subscriber moves through the new message stack, the system announces how many messages are from each source:

“<Recorded name> left <number> new messages. Would you like to hear them?”

The subscriber can choose to listen to these messages or move on to the messages from the next source in the message stack.

9 - 32 Messages