NEC 750370 Differences between Named and Numbered Groups, All Sales People Technical Support

Issue 3 ￿ EliteMail VMS/EliteMail Limited

Last Contacted

This field displays the date and time the member of the group last received a group message. If the Last Contacted field is blank, the member has not received the most recent group message. Or, if every member Last Contacted field is blank, either there is no group message to listen to, or a group message was just sent, and no one has listened to it yet.

Differences between Named and Numbered Groups

The system can use either named message groups or numbered message groups. A message group name or number is stored in the Name field on the Groups Screen. It is usually easiest for subscribers that create and select groups by telephone if message groups have either named or numbered fields, rather than both.

Unlike System IDs, message group names or numbers do not have to be unique.

If the system uses the Numbers Only keypad map, you can use only

￿numbered message groups.

Named Message Groups

With named message groups, each message group name should start with three letters. For example:

All Sales People Technical Support

Subscribers send a message to the group by spelling the first three

￿letters of the group name on the telephone keypad. Numbered Message Groups

With numbered message groups, each message group name should start with a three-digit number (e.g., 645 All Sales People or 625

￿Technical Support).

You should not use the system wildcard digit (0 or 1) in a message group number. Using the wildcard digit makes it harder for subscribers to select the group.

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