Issue 3

EliteMail VMS/EliteMail Limited

 

 

 

 

The format for each ID is:

P=n

Where P is the number of the port assigned to a particular alternate operator, and n is the System ID of the alternate operator box. You can assign more than one port to the same alternate operator box. For example, entering these System IDs:

1=131 2=132 3-4=135

makes Port 1 use the alternate operator System ID 131, Port 2 use 132, and Ports 3 and 4 both use the alternate operator System ID 135.

When the system routes callers to the operator (for example, if the caller presses 0, or reaches a box with the Action field set to Operator), callers on Port 1 reach the alternate operator with System ID 131, instead of the one on Application screen Page 3. Callers on Port 2 reach the alternate operator using System ID 132. Callers on Port 3 and Port 4 reach System ID 135. If you enter the alternate operator System IDs in this section, you do not have to enter them on Line 13 of Application screen Page 2.

Also Refer To:

Chapter 2 Call Hold, Transfer, and Screen

Chapter 11 Opening Greeting

Chapter 13 Port Applications

Chapter 14 Public Interview Box and Public Messages

Chapter 15 Recording Voice Fields

Chapter 18 Screens for the application screens

Chapter 20 Subscribers

Chapter 21 Switch Setup

Chapter 22 System IDs

Chapter 23 System Manager

￿Chapter 24 Transaction Boxes Appendix B Action Codes

12 - 6

Operator Box

Page 213
Image 213
NEC 750370 manual =131 2=132 3-4=135, Screens for the application screens